Jacksonville
Ask about Jacksonville
Ask in your own words. We look up programs and offices for Jacksonville and tell you where to go next.
Local offices in Jacksonville
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Social Services Division
1809 Art Museum Drive, Suite 100, Jacksonville, FL 32207
Help here
Last checked October 8, 2026 · Found on jacksonville.gov
Housing help · City office
Housing and Community Development Division
214 N. Hogan Street, 7th Floor, Jacksonville, FL 32202
Help here
- Housing servicesThe division connects residents with affordable housing, homeownership, home repair, and homelessness prevention programs.Read more
Last checked October 8, 2026 · Found on jacksonville.gov
Housing help · Regional office
Jacksonville Housing
1300 N. Broad Street, Jacksonville, FL 32202
Help here
- Public housing and housing choice vouchersResidents can get information about public housing, rental assistance, and housing choice voucher applications.Apply onlineRead more
Last checked October 8, 2026 · Found on jaxha.org
Utilities · City office
JEA Customer Assistance
Help here
- Utility bill payment helpJEA customers can ask about payment extensions, payment arrangements, and community assistance resources.Apply onlineRead more
Last checked October 8, 2026 · Found on jea.com
Courts and legal help · City office
Jacksonville Human Rights Commission
117 W. Duval Street, Suite 350, Jacksonville, FL 32202
Help here
- Discrimination complaintsResidents can ask for help with discrimination complaints involving employment, housing, or public places.
Last checked October 8, 2026 · Found on jacksonville.gov
Local office · City office
Office of Consumer Affairs
214 N. Hogan Street, 7th Floor, Jacksonville, FL 32202
Help here
- Consumer complaintsResidents can report suspected unfair or deceptive business practices and ask about consumer complaints.
Last checked October 8, 2026 · Found on jacksonville.gov
Older adults · City office
Senior Services Division
117 W. Duval Street, Suite 280, Jacksonville, FL 32202
Help here
- Senior programs and centersOlder adults can find senior center activities, meals, transportation, and help connecting with services.Read more
- Emergency energy assistance for older adultsEligible households with someone age 60 or older may get help during a heating or cooling emergency.Apply onlineRead more
Last checked October 8, 2026 · Found on jacksonville.gov
Veterans · City office
Military Affairs and Veterans Department
117 W. Duval Street, Suite 175, Jacksonville, FL 32202
Help here
- Veterans benefits and servicesVeterans and their families can get help with benefits claims, employment, housing referrals, and social services.Read more
- Emergency rent and utility help for veteransEligible veterans facing eviction or utility shutoff can ask about one-time emergency financial assistance.Read more
Last checked October 8, 2026 · Found on jacksonville.gov
Local office · City office
Disabled Services Division
117 W. Duval Street, Suite 205, Jacksonville, FL 32202
Help here
- Disability access and assistanceResidents with disabilities can get accessibility help, information, and referrals to city programs.
- Wheelchair ramp and repair assistanceEligible residents can ask about no-cost wheelchair ramps and limited wheelchair repair assistance.Read more
Last checked October 8, 2026 · Found on jacksonville.gov
Local office · City office
630-CITY Customer Service Center
Help here
- City service requestsResidents can report city service problems, submit requests, or get help finding the right city department.Apply online
Last checked October 8, 2026 · Found on jacksonville.gov
Human services · City office
Kids Hope Alliance
1095 A. Philip Randolph Boulevard, Jacksonville, FL 32206
Help here
- Youth and family programsFamilies can find after-school and other youth programs offered through city-funded providers.Read more
Last checked October 8, 2026 · Found on kidshopealliance.org
Jobs and training · Regional office
CareerSource NEFL Gateway Career Center
5000 Norwood Avenue, Suite 2, Jacksonville, FL 32208
Help here
- Job search and workforce servicesJob seekers can get help with job searches, career services, and training resources.
- SNAP and TANF service centerResidents can contact the center about in-person SNAP and TANF service appointments.
Last checked October 8, 2026 · Found on careersourcenortheastflorida.com
Jobs and training · Regional office
CareerSource NEFL Southside Career Center
11268 Beach Boulevard, Jacksonville, FL 32246
Help here
- Job search and workforce servicesJob seekers can get help with job searches, career services, and training resources.
Last checked October 8, 2026 · Found on careersourcenortheastflorida.com
State office · Regional office
Jacksonville Transportation Authority Customer Service
100 LaVilla Center Drive, Jacksonville, FL 32204
Help here
- Reduced fare and senior transit IDEligible seniors, people with disabilities, Medicare recipients, and other riders can get help with reduced fare IDs.Read more
Last checked October 8, 2026 · Found on jtafla.com
Library · City office
Jacksonville Public Library
303 N. Laura Street, Jacksonville, FL 32202
Help here
- Library servicesResidents can use library collections, computers, internet access, study spaces, and programs at branches across Jacksonville.Read more
Last checked October 8, 2026 · Found on jaxpubliclibrary.org
Local office · City office
Neighborhood Services Office
214 N. Hogan Street, 7th Floor, Jacksonville, FL 32202
Help here
- Neighborhood engagementResidents can connect with neighborhood organizations, neighborhood coordinators, and citizen planning committees.
Last checked October 8, 2026 · Found on jacksonville.gov
Parks and recreation · City office
Parks, Recreation and Community Services Department
Help here
- Parks and recreation programsResidents can find parks, community centers, pools, recreation programs, and activities for all ages.
- Park reservationsResidents can ask about reserving eligible park facilities and pavilions.Read more
Last checked October 8, 2026 · Found on jacksonville.gov
Checked on October 8, 2026
Food near you
Food pantries and free meals, closest to the center of Jacksonville first. Hours change, so call first when you can.
Free meals · also food pantry
New Life Inn Community Meal
City Rescue Mission
0.3 miles from the center of Jacksonville234 W. State Street, Jacksonville, FL 32202
Hours
- Mon4:30 PM to 5:30 PM
- Tue4:30 PM to 5:30 PM
- Wed4:30 PM to 5:30 PM
- Thu4:30 PM to 5:30 PM
- Fri4:30 PM to 5:30 PM
- Sat4:30 PM to 5:30 PM
- Sun4:30 PM to 5:30 PM
Who can come: Anyone in need
Listed on crmjax.org, checked on October 9, 2026
Free meals · also food pantry
Daily Feeding Program
Clara White Mission
0.3 miles from the center of Jacksonville613 W. Ashley Street, Jacksonville, FL 32202
Hours
Hours not listed. Call first.
Breakfast is served daily; meal times not stated.
Who can come: People experiencing homelessness; breakfast is provided to people experiencing homelessness daily
Listed on clarawhitemission.org, checked on October 9, 2026
Food pantry
Downtown Ecumenical Services Council (DESC) Food Pantry
Downtown Ecumenical Services Council
0.7 miles from the center of Jacksonville215 N. Ocean Street, Jacksonville, FL 32202
Hours
- Mon9 AM to 12 PM
- Wed9 AM to 12 PM
- Fri9 AM to 12 PM
What to bring: Bring proof of housing. IDs for household members are helpful.
Listed on descjax.org, checked on October 9, 2026
Free grocery market
The Market at St. Mary's
St. Mary's Episcopal Church
0.8 miles from the center of Jacksonville1924 N. Laura Street, Jacksonville, FL 32206
Hours
Hours not listed. Call first.
Tuesday and Thursday afternoons by appointment only.
Who can come: All people without exception
What to bring: Appointment required; call to request a first appointment
Listed on stmarysjax.org, checked on October 9, 2026
Food pantry
Bridge the Gap
1.7 miles from the center of Jacksonville561 W 25th ST, Jacksonville, FL 32206
Hours
- Wed10 AM to 11 AM
Listed on gis.fdacs.gov, checked on October 9, 2026
Food pantry
Christian Fellowship Ministries
1.9 miles from the center of Jacksonville3302 Evergreen Ave, Jacksonville, FL 32206
Hours
- Sat8 AM to 10 AM (3rd of the month)
Listed on gis.fdacs.gov, checked on October 9, 2026
Nonprofits that serve Jacksonville
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Feeding Northeast Florida
5245 Old Kings Road, Jacksonville, FL 32254
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Three Rivers Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Northeast Florida Community Action Agency, Inc.
P.O. Box 52025, Jacksonville, FL 32201
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Duval County
Jacksonville is in Duval County. These county and state offices serve people there too.
Human services · County office
City of Jacksonville Social Services Division
1809 Art Museum Drive, Suite 100, Jacksonville, FL 32207
Help here
- Emergency financial assistanceEligible residents can ask about short term help with rent, mortgage, or utility costs.Read more
- Mental health and substance use referralsThe division connects residents with mental health and substance use services.
Last checked October 8, 2026 · Found on jacksonville.gov
State office
Florida Department of Health in Duval County WIC
5917 105th St., Jacksonville, FL 32244
Help here
- WIC nutrition supportEligible families can apply for food benefits, nutrition education, and breastfeeding support through WIC.
Last checked October 8, 2026 · Found on duval.floridahealth.gov
Housing help · Regional office
Jacksonville Housing Authority
1300 N. Broad St., Jacksonville, FL 32202
Help here
- Public housing and rental assistanceResidents can get information about public housing and housing voucher programs.
Last checked October 8, 2026 · Found on jaxha.org
Public health · State office
Florida Department of Health in Duval County
921 N. Davis St., Jacksonville, FL 32209
Help here
- County health servicesThe health department provides public health information and services for Duval County residents.
Last checked October 8, 2026 · Found on duval.floridahealth.gov
Local office · Nonprofit
United Way 211 of Northeast Florida
Help here
- Community resource referralsCall 211 for free help finding local health and human services and other community resources.
Last checked October 9, 2026 · Found on unitedwaynefl.org
Courts and legal help · County office
Duval County Law Library
501 W. Adams St., Room 2291, Jacksonville, FL 32202
Help here
- Law library accessResidents can use the law library to find legal information and research resources.
Last checked October 8, 2026 · Found on jud4.org
Florida programs by kind of help
These are run by Florida and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- United Way 211 of Northeast Florida
Free help finding food, housing, bills and more near you.
Call 904-632-0600 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988