Decatur
Ask about Decatur
Ask in your own words. We look up programs and offices for Decatur and tell you where to go next.
Local offices in Decatur
We found these on official websites. Call before you go, since hours and places can change.
Housing help · City office
Economic and Community Development Department
1 Gary K. Anderson Plaza, Decatur, IL 62523
Help here
- Home repair assistanceAsk whether you qualify for city help with urgent repairs to your home.
Last checked October 8, 2026 · Found on decaturil.gov
Housing help · Regional office
Decatur Housing Authority
1808 East Locust Street, Decatur, IL 62521
Help here
- Public housing and housing vouchersApply for public housing or a Housing Choice Voucher when the waiting list is open.
Last checked October 8, 2026 · Found on decaturhousing.com
Utilities · City office
Utility Customer Service
1 Gary K. Anderson Plaza, Decatur, IL 62523
Help here
- Water utility billing and serviceGet help with water bills, payments, starting service, or ending service.Apply online
Last checked October 8, 2026 · Found on decaturil.gov
Local office · City office
City of Decatur
1 Gary K. Anderson Plaza, Decatur, IL 62523
Help here
- City information and service requestsCall the City to ask about city services or report a problem.
Last checked October 8, 2026 · Found on decaturil.gov
Jobs and training · State office
Illinois Department of Employment Security, Decatur Office
757 W Pershing Road, Decatur, IL 62526
Help here
- Employment servicesGet help with job search and employment services at the local workforce office.
Last checked October 8, 2026 · Found on ides.illinois.gov
State office
Illinois Secretary of State Driver Services Facility
3149 N. Woodford, Decatur, IL 62526
Help here
- Driver licensing and state IDApply for or renew a driver’s license or state ID at this facility.
Last checked October 8, 2026 · Found on ilsos.gov
Library · City office
Decatur Public Library
130 N Franklin St, Decatur, IL 62523
Help here
- Library materials and programsUse books, digital resources, and library programs for learning and everyday needs.Read more
Last checked October 8, 2026 · Found on decaturlibrary.org
Parks and recreation · Regional office
Decatur Park District
620 E. Riverside Ave., Decatur, IL 62521
Help here
- Parks and recreation programsFind recreation programs, activities, and places to play or exercise.
Last checked October 8, 2026 · Found on decatur-parks.org
Checked on October 8, 2026
Nonprofits that serve Decatur
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Central Illinois Foodbank
1937 E. Cook St., Springfield, IL 62703
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Land of Lincoln Legal Aid, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Decatur-Macon County Opportunities Corporation
360 E. Marietta St., Decatur, IL 62521
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Macon County
Decatur is in Macon County. These county and state offices serve people there too.
Public health · County office
Macon County Health Department WIC
1221 E. Condit St., Decatur, IL 62521
Help here
- WIC nutrition supportEligible pregnant or postpartum women, infants, and children under five can get food benefits and nutrition support.
Last checked October 8, 2026 · Found on maconchd.org
State office
Illinois Department of Human Services Macon County Family Community Resource Center
1027 N. Water St., Decatur, IL 62523
Help here
- Benefits applicationsResidents can apply for SNAP, cash assistance, and medical benefits at this office.
Last checked October 8, 2026 · Found on dhs.state.il.us
Housing help · Regional office
Decatur Housing Authority
1808 E. Locust St., Decatur, IL 62521
Help here
- Public housing and rental vouchersEligible residents can apply for public housing or rental help through the Housing Choice Voucher program.
Last checked October 8, 2026 · Found on decaturhousing.com
Local office · Nonprofit
211 Illinois
Help here
- Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
Last checked October 9, 2026 · Found on 211illinois.org
Public health · County office
Macon County Health Department
1221 E. Condit St., Decatur, IL 62521
Help here
- Public health and clinical servicesGet immunizations, lead testing, health information, and other public health services.Read more
Last checked October 8, 2026 · Found on maconchd.org
Older adults · Regional office
East Central Illinois Area Agency on Aging
1003 Maple Hill Road, Bloomington, IL 61705-9327
Help here
- Aging information and referralsOlder adults and caregivers can get information and referrals to services in their community.Read more
Last checked October 8, 2026 · Found on eciaaa.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988