Elgin

Local offices in Elgin

We found these on official websites. Call before you go, since hours and places can change.

• State office

  Illinois Department of Human Services, Kane Elgin Office

  700 South State Street, Elgin, IL 60123

  Help here

  • SNAP and medical benefitsContact the office about SNAP or medical benefit applications and case questions.Apply online
  Call 847-931-2700DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Housing help · Regional office

  Housing Authority of Elgin

  120 South State Street, Elgin, IL 60123

  Help here

  • Affordable rental housingAsk about affordable rental housing and the Housing Choice Voucher program.Apply online
  Call 847-742-3853DirectionsWebsite

  Last checked October 8, 2026 · Found on haelgin.org

• Older adults · City office

  Elgin Police Department Senior Services

  Help here

  • Senior safety supportOlder residents who have been victimized or may be at risk can ask an elderly service officer for help and safety advice.
  Call 847-289-2533Website

  Last checked October 8, 2026 · Found on elginil.gov

• Local office · City office

  Elgin 311 Contact Center

  150 Dexter Court, Elgin, IL 60120

  Help here

  • City information and service requestsCall 311 for city information, non-emergency services, or to report a concern.Read more
  Call 847-931-6001DirectionsWebsite

  Last checked October 8, 2026 · Found on elginil.gov

• State office

  Illinois Secretary of State Driver Services Facility, Elgin

  595 South State Street, Elgin, IL 60123

  Help here

  • Driver servicesVisit for driver license and identification services, including renewals and road tests.Apply online
  DirectionsWebsite

  Last checked October 8, 2026 · Found on apps.ilsos.gov

• Library · Regional office

  Gail Borden Public Library District

  270 North Grove Avenue, Elgin, IL 60120

  Help here

  • Library servicesVisit the library for books, digital materials, public computers, reference help, and programs.Read more
  Call 847-742-2411DirectionsWebsite

  Last checked October 8, 2026 · Found on gailborden.info

• Parks and recreation · City office

  Elgin Parks and Recreation

  100 Symphony Way, Elgin, IL 60120

  Help here

  • Recreation programs and facilitiesFind city recreation programs, activities, and facilities for residents.Apply online
  Call 847-531-7000DirectionsWebsite

  Last checked October 8, 2026 · Found on elginil.gov

City of Elgin, Illinois website

Checked on October 8, 2026

Nonprofits that serve Elgin

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Kane County

Elgin is in Kane County. These county and state offices serve people there too.

• State office

  Illinois Department of Human Services Family Community Resource Center, Aurora

  361 W. Old Indian Trail, Aurora, IL 60506

  Help here

  • Public benefitsApply for or get help with state food, cash, and medical benefits.Apply online
  Call 630-844-7421DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• State office

  Illinois Department of Human Services Family Community Resource Center, Elgin

  700 S. State Street, Elgin, IL 60123

  Help here

  • Public benefitsApply for or get help with state food, cash, and medical benefits.Apply online
  Call 847-931-2015DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Local office · Regional office

  Kane County 211

  Help here

  • Community resource referralsCall any time to find local help with food, housing, health care, and other needs.
  Call 211Website

  Last checked October 8, 2026 · Found on 211illinois.org

• Community action · Nonprofit

  Community Contacts, Inc.

  100 S. Hawthorne Street, Elgin, IL 60123

  Help here

  • Utility bill assistanceEligible households can apply for help paying utility bills and for home weatherization.Read more
  Call 847-697-4400DirectionsWebsite

  Last checked October 8, 2026 · Found on cci-hci.org

• Public health · County office

  Kane County Health Department

  1240 N. Highland Avenue, Aurora, IL 60506

  Help here

  • Public health servicesGet public health information, nursing services, and referrals to local health resources.Read more
  • Behavioral health information and referralsFind mental health and substance use resources through the county health department.Read more
  Call 630-208-3801DirectionsWebsite

  Last checked October 8, 2026 · Found on kanehealth.com

• Courts and legal help · County office

  Kane County Law Library & Self Help Legal Center

  37W777 IL Route 38, 2nd Floor, St. Charles, IL 60175

  Help here

  • Legal research and self-help resourcesUse free legal information, forms, computers, and help finding court resources.
  Call 630-406-7126DirectionsWebsite

  Last checked October 8, 2026 · Found on kclawlibrary.org

Everything in Kane County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026