Genoa

Local offices in Genoa

We found these on official websites. Call before you go, since hours and places can change.

• Library · Regional office

  Genoa Public Library District

  240 W Main Street, Genoa, IL 60135

  Help here

  • Library services and cardsResidents can get a library card and use the library’s collections and services.Apply onlineRead more
  Call 815-784-2627DirectionsWebsite

  Last checked October 9, 2026 · Found on genoalibrary.org

• Local office · City office

  City of Genoa City Hall

  333 E First Street, Genoa, IL 60135

  Help here

  • City services and informationContact City Hall for help with city services and general information.
  • Water and sewer billingPay a water or sewer bill, set up an account, or ask City Hall about your bill.Apply onlineRead more
  Call 815-784-2327DirectionsWebsite

  Last checked October 9, 2026 · Found on genoa-il.com

City of Genoa, Illinois website

Checked on October 9, 2026

Nonprofits that serve Genoa

Each one serves this area. Call before you go, since services and hours change.

Offices for all of DeKalb County

Genoa is in DeKalb County. These county and state offices serve people there too.

• State office

  Illinois Department of Human Services, DeKalb Office

  1629 Afton Road, Sycamore, IL 60178

  Help here

  • SNAP and medical assistanceResidents can get help with applications for food and medical assistance programs.Apply online
  Call 815-895-8667DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Housing help · County office

  Housing Authority of the County of DeKalb

  310 N. 6th Street, DeKalb, IL 60115

  Help here

  • Housing assistanceThe authority offers housing applications, rental listings, and information about housing resources.Apply online
  Call 815-758-2692DirectionsWebsite

  Last checked October 8, 2026 · Found on dekcohousing.com

• Public health · County office

  DeKalb County Health Department

  2550 N. Annie Glidden Road, DeKalb, IL 60115

  Help here

  • Public health servicesThe department provides services such as immunizations, family planning, disease testing, and health enrollment help.Read more
  • WICWIC helps eligible pregnant or new parents and children under five with healthy food and nutrition support.Read more
  Call 815-758-6673DirectionsWebsite

  Last checked October 8, 2026 · Found on health.dekalbcounty.org

• Mental health and recovery · County office

  DeKalb County Community Mental Health Board

  2500 N. Annie Glidden Road, Suite B, DeKalb, IL 60115

  Help here

  • Behavioral health resourcesThe board connects residents and families with resources for mental illness, developmental disabilities, and substance use.
  Call 815-899-7080DirectionsWebsite

  Last checked October 8, 2026 · Found on dekalbcounty.org

• Courts and legal help · County office

  DeKalb County Self Help Legal Center

  133 W. State Street, first floor, Sycamore, IL 60178

  Help here

  • Court self-helpThe center helps people find court forms and understand filing steps and court procedures.
  Call 815-899-4540DirectionsWebsite

  Last checked October 8, 2026 · Found on dekalbcounty.org

• Older adults · Regional office

  Northwestern Illinois Area Agency on Aging

  1111 S. Alpine Road, Suite 600, Rockford, IL 61108

  Help here

  • Aging and caregiver supportThe agency connects older adults, adults with disabilities, and caregivers in DeKalb County with services and support.
  Call 815-226-4901DirectionsWebsite

  Last checked October 8, 2026 · Found on nwilaaa.org

Everything in DeKalb County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026