Hoffman Estates

Local offices in Hoffman Estates

We found these on official websites. Call before you go, since hours and places can change.

• Human services · City office

  Health & Human Services

  1900 Hassell Road, Hoffman Estates, IL 60169

  Help here

  • Emergency assistanceResidents facing a crisis can contact the department to ask about emergency assistance and housing support referrals.Read more
  • Mental health servicesResidents can ask about confidential counseling and other mental health services.Read more
  • Health clinics and immunizationsResidents can call to ask about health clinics, screenings, and vaccine appointments.Read more
  Call 847-781-4850DirectionsWebsite

  Last checked October 8, 2026 · Found on hoffmanestates.org

• Utilities · City office

  Utility Billing

  1900 Hassell Road, Hoffman Estates, IL 60169

  Help here

  • Water bill and account helpCall the billing office with questions about water use, account setup, or a water bill.
  • Senior and hardship refuse rateEligible residents can apply for a reduced refuse rate through the Village.Apply onlineRead more
  Call 847-843-4824DirectionsWebsite

  Last checked October 8, 2026 · Found on hoffmanestates.org

• Utilities · City office

  Public Works

  2305 Pembroke Avenue, Hoffman Estates, IL 60169

  Help here

  • Water and sewer service issuesResidents can contact Public Works about water quality, water service problems, and the village sewer system.
  • Public Works service requestResidents can report a local public works concern or ask for help with a service request.
  Call 847-490-6800DirectionsWebsite

  Last checked October 8, 2026 · Found on hoffmanestates.org

• Local office · Nonprofit

  211 Illinois

  Help here

  • 211 help and referralsCall 211 or text your ZIP code to 898211 to find local help with basic needs.
  Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Local office · City office

  Village Hall

  1900 Hassell Road, Hoffman Estates, IL 60169

  Help here

  • Village questions and service requestsCall or contact the Village to ask a question or request help with a village service.Read more
  Call 847-882-9100DirectionsWebsite

  Last checked October 8, 2026 · Found on hoffmanestates.org

• Human services · City office

  Community Resource Center

  411 W. Higgins Road, Hoffman Estates, IL 60169

  Help here

  • Social service referrals and crisis supportResidents can get help finding mental health, shelter, legal aid, senior, and other support services.
  • Emergency food packagesResidents in need can ask the center about emergency food packages.
  Call 847-781-2852DirectionsWebsite

  Last checked October 8, 2026 · Found on hoffmanestates.org

• Library · Regional office

  Schaumburg Township District Library, Hoffman Estates Branch

  1550 Hassell Road, Hoffman Estates, IL 60169

  Help here

  • Library servicesResidents can use the branch to borrow books and other materials and get help with library services.
  Call 847-885-3511DirectionsWebsite

  Last checked October 8, 2026 · Found on schaumburglibrary.org

• Parks and recreation · Regional office

  Hoffman Estates Park District

  1685 W. Higgins Road, Hoffman Estates, IL 60169

  Help here

  • Parks and recreation programsResidents can find and register for recreation programs, activities, memberships, and facility rentals.Apply online
  • Senior programsOlder adults can take part in fitness, social, learning, and trip programs at the senior center.Apply onlineRead more
  Call 847-885-7500DirectionsWebsite

  Last checked October 8, 2026 · Found on heparks.org

Village of Hoffman Estates website

Checked on October 8, 2026

Nonprofits that serve Hoffman Estates

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Cook County

Hoffman Estates is in Cook County. These county and state offices serve people there too.

• Human services · Regional office

  211 Metro Chicago

  Help here

  • Local help and referralsCall or text 211 to get connected with local help for food, housing, utilities, jobs, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211metrochicago.org

• Housing help · County office

  Housing Authority of Cook County

  10 South LaSalle Street, Suite 2200, Chicago, IL 60603

  Help here

  • Affordable housing and rental assistanceFind affordable housing and rental assistance options for eligible households.Apply online
  Call 312-663-5447DirectionsWebsite

  Last checked October 8, 2026 · Found on thehacc.org

• Public health · County office

  Cook County Department of Public Health

  7556 Jackson Boulevard, Forest Park, IL 60130

  Help here

  • Public health information and servicesGet information about public health programs, clinics, and health concerns in suburban Cook County.Read more
  Call 708-836-8600DirectionsWebsite

  Last checked October 8, 2026 · Found on cookcountypublichealth.org

• Courts and legal help · County office

  Cook County Law Library

  50 W. Washington St., Room 2900, Chicago, IL 60602

  Help here

  • Legal research resourcesUse legal research materials and get help finding legal sources, but library staff cannot give legal advice.
  Call 312-603-5423DirectionsWebsite

  Last checked October 8, 2026 · Found on cookcountyil.gov

• Child support · County office

  Cook County Clerk of the Circuit Court Child Support Division

  28 N. Clark Street, Room 200, Chicago, IL 60602

  Help here

  • Child support court servicesGet information about child support cases and court services.
  Call 312-603-2000DirectionsWebsite

  Last checked October 8, 2026 · Found on cookcountycourtil.gov

• Older adults · Regional office

  AgeOptions

  1048 Lake St., Suite 300, Oak Park, IL 60301

  Help here

  • Aging services information and referralsGet connected to aging services and support for older adults and caregivers in suburban Cook County.Read more
  Call 708-383-0258DirectionsWebsite

  Last checked October 8, 2026 · Found on ageoptions.org

Everything in Cook County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026