North City
Ask about North City
Ask in your own words. We look up programs and offices for North City and tell you where to go next.
Local offices in North City
We have not found offices in North City on official websites yet. 211 can tell you the closest one.
Checked on October 9, 2026
Nonprofits that serve North City
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
St. Louis Area Foodbank
70 Corporate Woods Drive, Bridgeton, MO 63044
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Land of Lincoln Legal Aid, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Crosswalk Community Action Agency
410 West Main Street, West Frankfort, IL 62896
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Franklin County
North City is in Franklin County. These county and state offices serve people there too.
State office
Illinois Department of Human Services Family Community Resource Center in Franklin County
Benton, IL 62812
Help here
- Human services benefitsUse the state office locator to find the local office for applying for benefits and services.
Last checked October 8, 2026 · Found on illinois.gov
Public health · Regional office
Franklin-Williamson Bi-County Health Department, Franklin County Office
403 East Park, Benton, IL 62812
Help here
- Public health servicesGet nursing, wellness, environmental health, and other public health services.
- WICWIC provides food benefits and nutrition support to eligible pregnant and postpartum people, infants, and children under age five.
Last checked October 8, 2026 · Found on bicountyhealth.org
Local office · Regional office
211 Illinois
Help here
- Information and referralCall or text 211 to find local help with needs such as food, housing, health care, and utility bills.Read more
Last checked October 9, 2026 · Found on 211illinois.org
Older adults · Regional office
Egyptian Area Agency on Aging
200 E Plaza Dr, Carterville, IL 62918
Help here
- Aging information and referralsContact the agency for information about services and support for older adults.Read more
Last checked October 9, 2026 · Found on egyptianaaa.org
Veterans · County office
Franklin County Veteran’s Assistance Commission
901 Public Square, Benton, IL 62812
Help here
- Veterans assistanceVeterans and their families can ask about financial help and assistance with VA benefit claims.
Last checked October 8, 2026 · Found on franklincountyil.gov
Emergency help · County office
Franklin County Office of Emergency Management & Communications
403 E. Main Street, Benton, IL 62812
Help here
- Emergency preparedness and coordinationGet information about emergency alerts, preparedness, and county emergency response.
Last checked October 8, 2026 · Found on franklincountyil.gov
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988