O'Fallon

Local offices in O'Fallon

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Utility Billing

  255 S Lincoln Avenue, O'Fallon, IL 62269

  Help here

  • Water and sewer billingGet help with water or sewer bills, payments, and starting or stopping service.Apply online
  • Utility bill assistance informationFind information about help paying electric, water, or sewer bills.
  Call 618-624-4500DirectionsWebsite

  Last checked October 8, 2026 · Found on ofallon.org

• Local office · Nonprofit

  211 Illinois

  Help here

  • Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Library · City office

  O'Fallon Public Library

  120 Civic Plaza Drive, O'Fallon, IL 62269

  Help here

  • Library services and programsVisit the library for books, learning resources, and public programs.
  Call 618-632-3783DirectionsWebsite

  Last checked October 8, 2026 · Found on ofpl.info

• Local office · City office

  City Hall / Administration

  255 S Lincoln Avenue, O'Fallon, IL 62269

  Help here

  • City information and service requestsContact City Hall with questions about city services or use its online portal to report a problem.Read more
  Call 618-624-4500DirectionsWebsite

  Last checked October 8, 2026 · Found on ofallon.org

• Parks and recreation · City office

  Parks and Recreation

  308 E Fifth Street, Katy Cavins Community Center, O'Fallon, IL 62269

  Help here

  • Recreation programsFind and sign up for recreation programs and activities for residents.Apply onlineRead more
  Call 618-624-0139DirectionsWebsite

  Last checked October 8, 2026 · Found on ofallon.org

City of O'Fallon, Illinois website

Checked on October 8, 2026

Nonprofits that serve O'Fallon

Each one serves this area. Call before you go, since services and hours change.

Offices for all of St. Clair County

O'Fallon is in St. Clair County. These county and state offices serve people there too.

• Public health · County office

  St. Clair County Health Department WIC Clinic

  19 Public Square, Suite 150, Belleville, IL 62220

  Help here

  • WIC nutrition assistanceEligible pregnant people, new parents, infants, and children under five can get food benefits and nutrition support.
  Call 618-825-4428DirectionsWebsite

  Last checked October 8, 2026 · Found on scchealthdept.com

• Child support · County office

  St. Clair County Circuit Clerk Child Support Division

  10 Public Square, Belleville, IL 62220

  Help here

  • Child support court servicesGet information about child support matters handled by the county court.
  Call 618-825-2711DirectionsWebsite

  Last checked October 8, 2026 · Found on stclaircountyil.gov

• State office

  Illinois Division of Child Support Services Belleville Regional Office

  1803 Ramada Boulevard, Suite B204, Collinsville, IL 62234

  Help here

  • Child support applications and case helpGet child support information, application help, and assistance with an existing case.Apply online
  Call 800-447-4278DirectionsWebsite

  Last checked October 8, 2026 · Found on hfs.illinois.gov

• Human services · County office

  St. Clair County Intergovernmental Grants Department

  19 Public Square, Belleville, IL 62220

  Help here

  • Housing rehabilitation assistanceAsk about county housing rehabilitation and weatherization programs.
  • Employment and training servicesAsk about employment and training services available through the county.
  Call 618-277-6790DirectionsWebsite

  Last checked October 8, 2026 · Found on stclaircountyil.gov

• Housing help · County office

  St. Clair County Housing Authority

  1790 South 74th Street, Belleville, IL 62223

  Help here

  • Public housingAsk about income-based rental housing for eligible households.
  • Housing Choice Voucher ProgramAsk about rental help through the Section 8 Housing Choice Voucher Program.
  Call 618-277-3290DirectionsWebsite

  Last checked October 8, 2026 · Found on cms2.revize.com

• Local office · Regional office

  211 Southwestern Illinois

  Help here

  • Local help and referralsCall 211 for free, confidential referrals to local help with housing, utilities, food, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

Everything in St. Clair County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026