Springfield
Ask about Springfield
Ask in your own words. We look up programs and offices for Springfield and tell you where to go next.
Local offices in Springfield
We found these on official websites. Call before you go, since hours and places can change.
Jobs and training · State office
Illinois Department of Employment Security Springfield Office
1300 S. Ninth Street, Springfield, IL 62703
Help here
- Unemployment insurance helpGet in-person help with unemployment insurance questions and services.Apply online
Last checked October 8, 2026 · Found on ides.illinois.gov
State office
Illinois Department of Human Services Family Community Resource Center in Sangamon County
600 E. Ash Street, Building 500, 1st Floor, Springfield, IL 62703
Help here
- Cash, SNAP, and medical assistance applicationsApply in person for cash, food, and medical assistance benefits.Apply online
Last checked October 8, 2026 · Found on dhs.state.il.us
Human services · City office
City of Springfield Office of Community Relations
Help here
- Resident assistance and referralsGet help with neighbor disputes, landlord and tenant issues, fair housing concerns, and referrals to community resources.
Last checked October 8, 2026 · Found on springfield.il.us
Housing help · Regional office
Springfield Housing Authority
200 N. 11th Street, Springfield, IL 62703
Help here
- Public housingApply in person for affordable public housing and ask about housing application requirements.Apply onlineRead more
Last checked October 8, 2026 · Found on springfieldhousingauthority.org
Utilities · City office
City Water, Light and Power Customer Service
300 S. 7th Street, Room 101, Springfield, IL 62757
Help here
- Utility accounts and billsGet help starting or changing electric and water service, paying bills, and setting up a payment plan.
- Utility bill assistanceAsk about payment plans, discounts, and programs that may help with an overdue electric or water bill.Apply onlineRead more
Last checked October 8, 2026 · Found on cwlp.com
State office
Illinois Secretary of State Driver Services Springfield Office
2701 S. Dirksen Parkway, Springfield, IL 62723
Help here
- Driver licenses and state identificationResidents can visit for driver license and state ID services.
Last checked October 8, 2026 · Found on ilsos.gov
Library · City office
Lincoln Library
326 S. 7th Street, Springfield, IL 62701
Help here
- Library cards and materialsGet a library card and borrow books, media, and other materials.Apply online
- Computers and public programsUse public computers and find library programs, classes, and community events.Read more
Last checked October 8, 2026 · Found on lincolnlibrary.info
Parks and recreation · Regional office
Springfield Park District
2500 S. 11th Street, Springfield, IL 62703
Help here
- Recreation programs and activitiesRegister for recreation classes, activities, events, and memberships.Apply onlineRead more
Last checked October 8, 2026 · Found on springfieldparks.org
City of Springfield, Illinois website
Checked on October 8, 2026
Nonprofits that serve Springfield
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Central Illinois Foodbank
1937 E. Cook St., Springfield, IL 62703
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Land of Lincoln Legal Aid, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Sangamon County Department of Community Resources
2833 South Grand Avenue, Suite C100, Springfield, IL 62703
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Sangamon County
Springfield is in Sangamon County. These county and state offices serve people there too.
Public health · County office
Sangamon County WIC Clinic
2833 S. Grand Avenue East, Springfield, IL 62703
Help here
- WIC nutrition benefitsEligible pregnant or postpartum people and families with young children can get healthy food benefits and nutrition support.
Last checked October 8, 2026 · Found on sangamonil.gov
State office
Illinois Department of Human Services Family Community Resource Center, Sangamon County
600 E. Ash Street, Building 500, Springfield, IL 62703
Help here
- Apply for public benefitsResidents can apply for state assistance programs and get help with benefit services.
Last checked October 8, 2026 · Found on dhs.state.il.us
Local office · Nonprofit
211 Illinois
Help here
- Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
Last checked October 9, 2026 · Found on 211illinois.org
Public health · County office
Sangamon County Department of Public Health
2833 S. Grand Avenue East, Springfield, IL 62703
Help here
- Public health clinicsResidents can get clinic services such as immunizations, screenings, pregnancy testing, and physicals.Read more
Last checked October 8, 2026 · Found on sangamonil.gov
Courts and legal help · County office
Sangamon County Legal Aid Self Help Center
200 S. 9th Street, Room 405, Springfield, IL 62701
Help here
- Legal self-help resourcesResidents can use the courthouse self-help workstation for step-by-step information and forms for common legal matters.
Last checked October 8, 2026 · Found on sangamonil.gov
Older adults · Regional office
Area Agency on Aging for Lincolnland (AgeLinc)
2731 S. MacArthur Blvd., Springfield, IL 62704
Help here
- Aging and disability information and referralsOlder adults, caregivers, and people with disabilities can get information and referrals to local services.Read more
- Medicare and benefit access helpResidents can get help with Medicare options and applications for reduced vehicle registration fees or free city bus passes.Read more
Last checked October 8, 2026 · Found on agelinc.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- United Way of Central Illinois 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988