New Albany
Ask about New Albany
Ask in your own words. We look up programs and offices for New Albany and tell you where to go next.
Local offices in New Albany
We found these on official websites. Call before you go, since hours and places can change.
Human services · State office
Indiana 211
Help here
- Community resource referralsCall 211 or search online to find local help with food, housing, utilities, health care, and other needs.
Last checked October 9, 2026 · Found on in.gov
State office
Floyd County Division of Family Resources
824 University Woods Drive, Suite 11, New Albany, IN 47150
Help here
- Food, cash, and health benefitsApply for or get help with SNAP, cash assistance, and Medicaid benefits.
Last checked October 8, 2026 · Found on in.gov
Housing help · Regional office
New Albany Housing Authority
300 Erni Avenue, New Albany, IN 47150
Help here
- Public housing applicationsApply for housing assistance and ask about available public housing.
Last checked October 8, 2026 · Found on newalbanyhousingauthority.org
Utilities · City office
New Albany Municipal Utilities
303 Scribner Drive, Suite 101, New Albany, IN 47150
Help here
- Utility bill payments and account helpPay a city utility bill in person or get help with your utility account.
Last checked October 8, 2026 · Found on cityofnewalbany.com
Jobs and training · State office
WorkOne - New Albany
2125 State Street, Suite 16, New Albany, IN 47150
Help here
- Job and career servicesGet help finding a job, exploring careers, or getting career advice.
Last checked October 8, 2026 · Found on in.gov
State office
New Albany BMV Branch
2612 Charlestown Road, New Albany, IN 47150
Help here
- Driver licensing and vehicle servicesVisit the branch for driver license, permit, identification card, and vehicle registration services.Read more
Last checked October 8, 2026 · Found on in.gov
Library · County office
The Floyd County Library
180 West Spring Street, New Albany, IN 47150
Help here
- Library servicesVisit the main library for books, public computers, research help, and library programs.Read more
Last checked October 8, 2026 · Found on floydlibrary.org
Local office · City office
City of New Albany
142 E Main Street, New Albany, IN 47150
Help here
- City information and customer serviceCall or visit City Hall for help finding the right city office or service.
Last checked October 8, 2026 · Found on cityofnewalbany.com
Parks and recreation · City office
New Albany Parks and Recreation
2043 Silver Street, New Albany, IN 47150
Help here
- Parks and recreation programsFind city recreation programs, activities, and park facilities.
Last checked October 8, 2026 · Found on cityofnewalbany.com
Checked on October 8, 2026
Nonprofits that serve New Albany
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Dare to Care Food Bank
5803 Fern Valley Road, Louisville, KY 40228
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Indiana Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action of Southern Indiana, Inc.
201 E 15th St, Jeffersonville, IN 47130
Listed on in.gov, checked on October 9, 2026
Offices for all of Floyd County
New Albany is in Floyd County. These county and state offices serve people there too.
Child support · County office
Floyd County Child Support Division
311 Hauss Square, Room 249, New Albany, IN 47150
Help here
- Child support servicesGet help establishing or enforcing child and medical support orders.
Last checked October 8, 2026 · Found on in.gov
State office
Indiana FSSA Division of Family Resources, Floyd County Office
2633 Grant Line Road, Suite 109, New Albany, IN 47150
Help here
- Public assistance applicationsAsk about applying for Indiana public assistance programs at the local office.Apply online
Last checked October 8, 2026 · Found on in.gov
Public health · County office
Floyd County Health Department
1917 Bono Road, New Albany, IN 47150
Help here
- Public health servicesGet information about county health services and contact nurses, social workers, and health staff.
- WICPregnant and postpartum women and families with young children can get nutrition help and education.Read more
Last checked October 8, 2026 · Found on in.gov
Older adults · Regional office
Lifespan Resources, Inc.
33 State Street, Third Floor, New Albany, IN 47151-0995
Help here
- Aging and disability supportOlder adults, people with disabilities, and caregivers can ask about local care and support options.
Last checked October 8, 2026 · Found on in.gov
Veterans · County office
Floyd County Veterans Service Office
311 Hauss Square, Room 100, New Albany, IN 47150
Help here
- Veterans claims and benefits helpVeterans and their families can get help understanding and applying for VA benefits.
Last checked October 8, 2026 · Found on in.gov
Emergency help · County office
Floyd County Emergency Management Agency
2524 Corydon Pike, Suite 101, New Albany, IN 47150
Help here
- Emergency preparedness informationGet information about preparing for emergencies and county emergency response.
Last checked October 8, 2026 · Found on in.gov
Indiana programs by kind of help
These are run by Indiana and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Indiana 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988