Cedar Falls

Local offices in Cedar Falls

We found these on official websites. Call before you go, since hours and places can change.

• Local office · Regional office

  211 Iowa

  Help here

  • Community resource referralsCall 211 for help finding local food, housing, utility, health, and other support.
  Call 800-244-7431Website

  Last checked October 9, 2026 · Found on 211iowa.org

• Housing help · City office

  Cedar Falls Housing Assistance

  220 Clay Street, Cedar Falls, IA 50613

  Help here

  • Housing Choice Voucher ProgramEligible households can get help paying rent through the Housing Choice Voucher Program; the waiting list is currently closed.
  Call 319-273-8669DirectionsWebsite

  Last checked October 8, 2026 · Found on cedarfalls.com

• Utilities · City office

  Public Works and Parks

  2200 Technology Parkway, Cedar Falls, IA 50613

  Help here

  • Reduced refuse, sewer, and storm water feesIncome-qualified residents can apply each year for reduced refuse, sewer, and storm water fees.Apply onlineRead more
  Call 319-273-8629DirectionsWebsite

  Last checked October 8, 2026 · Found on cedarfalls.com

• Utilities · City office

  Cedar Falls Utilities

  Help here

  • Utility billing and financial assistanceCustomers can get help with utility bills, payment options, and referrals to local emergency assistance.Read more
  Call 319-268-5280Website

  Last checked October 8, 2026 · Found on cfu.net

• Older adults · City office

  Cedar Falls Community Center

  528 Main Street, Cedar Falls, IA 50613

  Help here

  • Older adult activitiesAdults age 60 and older can join weekday activities and find information about senior programs at the center.
  Call 319-277-1900DirectionsWebsite

  Last checked October 8, 2026 · Found on cedarfalls.com

• Local office · City office

  City Hall

  220 Clay Street, Cedar Falls, IA 50613

  Help here

  • City information and service requestsCall City Hall or use the city request tracker to ask for help with a city service or report a concern.Read more
  Call 319-273-8600DirectionsWebsite

  Last checked October 8, 2026 · Found on cedarfalls.com

• Library · City office

  Cedar Falls Public Library

  524 Main Street, Cedar Falls, IA 50613

  Help here

  • Library cards and learning resourcesResidents can get a library card to borrow books and use learning resources and programs.Read more
  Call 319-273-8643DirectionsWebsite

  Last checked October 8, 2026 · Found on cedarfallslibrary.org

• Parks and recreation · City office

  Cedar Falls Recreation and Fitness Center

  110 East 13th Street, Cedar Falls, IA 50613

  Help here

  • Recreation programsResidents can find and register for recreation classes, sports, aquatics, and other community programs.
  Call 319-273-8636DirectionsWebsite

  Last checked October 8, 2026 · Found on cedarfalls.com

City of Cedar Falls website

Checked on October 8, 2026

Nonprofits that serve Cedar Falls

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Black Hawk County

Cedar Falls is in Black Hawk County. These county and state offices serve people there too.

• Human services · State office

  Black Hawk County HHS

  1407 Independence Ave., Waterloo, IA 50704

  Help here

  • Iowa benefits assistanceVisit or contact this office for help with state assistance programs.
  Call 319-291-2441DirectionsWebsite

  Last checked October 8, 2026 · Found on hhs.iowa.gov

• Child support · State office

  Waterloo Child Support Services

  3254 Kimball Ave., Waterloo, IA 50702

  Help here

  • Child support servicesThis office helps families with child support services for cases in the counties it serves.
  Call 319-291-2646DirectionsWebsite

  Last checked October 8, 2026 · Found on hhs.iowa.gov

• Community action · Nonprofit

  Hawkeye Area Community Action Program

  Help here

  • Community action assistanceThe agency helps residents find community support and assistance programs.
  Website

  Last checked October 8, 2026 · Found on hacap.org

• Public health · County office

  Black Hawk County Health Department

  1407 Independence Ave., 5th Floor, Waterloo, IA 50703

  Help here

  • Public health servicesThe department provides programs that protect health and help prevent disease.
  • WICWIC offers nutrition support for eligible pregnant people, new parents, infants, and children.Read more
  Call 319-291-2413DirectionsWebsite

  Last checked October 8, 2026 · Found on bhcpublichealth.org

• Mental health and recovery · Regional office

  County Social Services

  1407 Independence Avenue, 4th Floor, Waterloo, IA 50703

  Help here

  • Mental health and disability servicesThe regional office helps residents find mental health and disability services.
  Call 319-291-2624DirectionsWebsite

  Last checked October 8, 2026 · Found on countysocialservices.org

• Local office · Regional office

  211 Iowa

  Help here

  • Information and referralsCall 211 to find local help with food, housing, utility bills, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211iowa.org

Everything in Black Hawk County

Iowa programs by kind of help

These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026