Shepherdsville

Local offices in Shepherdsville

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Shepherdsville Wastewater Department

  485 Old Ford Road, Shepherdsville, KY 40165

  Help here

  • Wastewater serviceContact the department about city wastewater service and sewer fees.
  Call 502-543-7339DirectionsWebsite

  Last checked October 9, 2026 · Found on shepherdsvilleky.gov

• Library · County office

  Bullitt County Public Library, Central Library

  740 Conestoga Parkway, Shepherdsville, KY 40165

  Help here

  • Library servicesBorrow books, use public computers and Wi-Fi, and get help with research.
  Call 502-543-7675DirectionsWebsite

  Last checked October 9, 2026 · Found on bcplib.org

• Local office · City office

  Shepherdsville City Hall

  634 Conestoga Pkwy, Shepherdsville, KY 40165

  Help here

  • City servicesContact City Hall for help with city services and information.
  Call 502-543-2923DirectionsWebsite

  Last checked October 9, 2026 · Found on shepherdsvilleky.gov

• Parks and recreation · City office

  Shepherdsville Parks and Recreation

  634 Conestoga Pkwy, Shepherdsville, KY 40165

  Help here

  • Recreation programs and parksFind city recreation programs and information about parks and facilities.
  Call 502-543-2923DirectionsWebsite

  Last checked October 9, 2026 · Found on shepherdsvilleky.gov

City of Shepherdsville website

Checked on October 9, 2026

Nonprofits that serve Shepherdsville

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Bullitt County

Shepherdsville is in Bullitt County. These county and state offices serve people there too.

• Public health · County office

  Bullitt County Health Department

  181 Lees Valley Road, Shepherdsville, KY 40165

  Help here

  • Public health servicesVisit the health department for local public health services, including immunizations and health information.
  • WICWIC helps eligible pregnant people, new parents, infants, and children get healthy food and nutrition support.
  Call 502-543-2415DirectionsWebsite

  Last checked October 8, 2026 · Found on bullitthealth.org

• Older adults · Regional office

  KIPDA Area Agency on Aging and Independent Living

  11520 Commonwealth Drive, Louisville, KY 40299

  Help here

  • Aging and disability supportOlder adults and people with disabilities can get information, referrals, and help connecting with local support services.Read more
  Call 502-266-5571DirectionsWebsite

  Last checked October 8, 2026 · Found on kipda.org

• Emergency help · County office

  Bullitt County Sheriff's E-911 Center

  Help here

  • Emergency callsCall 911 to reach emergency responders in Bullitt County.
  Call 502-543-7074Website

  Last checked October 8, 2026 · Found on bullitt.kysheriff.org

• Local office · County office

  Bullitt County Clerk's Office

  149 N. Walnut Street, Shepherdsville, KY 40165

  Help here

  • Disabled parking placardsResidents can apply for or renew a disabled parking placard through the county clerk's office.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on bullittcountyclerk.com

• Jobs and training · State office

  Kentucky Career Center serving Bullitt County

  Help here

  • Career coaching and job search helpResidents in Bullitt County can schedule an appointment for job search, resume, interview, and career planning help.
  Call 502-230-8019Website

  Last checked October 8, 2026 · Found on kentuckianaworks.org

• Library · County office

  Bullitt County Public Library

  740 Conestoga Parkway, Shepherdsville, KY 40165

  Help here

  • Library servicesResidents can use the library system to borrow materials and get help with learning and information needs.Read more
  Call 502-543-7675DirectionsWebsite

  Last checked October 8, 2026 · Found on bcplib.org

Everything in Bullitt County

Kentucky programs by kind of help

These are run by Kentucky and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026