Jackson
Ask about Jackson
Ask in your own words. We look up programs and offices for Jackson and tell you where to go next.
Local offices in Jackson
We found these on official websites. Call before you go, since hours and places can change.
State office
Michigan Department of Health and Human Services, Jackson County Office
301 E. Louis Glick Hwy., Jackson, MI 49201
Help here
- Apply for state benefitsApply for or get help with state assistance benefits at the local MDHHS office.Apply online
Last checked October 8, 2026 · Found on michigan.gov
Housing help · Regional office
Jackson Housing Commission
301 Steward Ave., Building C, Jackson, MI 49201
Help here
- Affordable housingContact the Housing Commission about affordable housing options and its programs.
Last checked October 8, 2026 · Found on jacksonhousing-mi.org
Utilities · City office
City Water Department Utility Billing
161 W. Michigan Ave., 11th Floor, Jackson, MI 49201
Help here
- Water and sewer billsGet help with your city water or sewer bill, payment, or account.
- Water bill payment assistance informationCall Utility Billing to ask about financial help for your water bill.
Last checked October 8, 2026 · Found on cityofjackson.org
Local office · City office
City Hall and Report a Concern
161 W. Michigan Ave., Jackson, MI 49201
Help here
- Report a city service concernContact the city about issues such as street or sidewalk problems, sewer or water issues, trash, or recycling.Apply online
Last checked October 8, 2026 · Found on cityofjackson.org
Jobs and training · Regional office
Michigan Works! Southeast, Jackson Service Center
209 E. Washington Ave., Suite 100, Jackson, MI 49201
Help here
- Job seeker and workforce servicesGet help with job searches, training, and other workforce services.
Last checked October 8, 2026 · Found on mwse.org
Library · Regional office
Jackson District Library, Eastern Branch
3125 E. Michigan Ave., Jackson, MI 49202
Help here
- Library servicesVisit the branch to use library resources and community meeting or study rooms.
Last checked October 8, 2026 · Found on myjdl.com
Parks and recreation · City office
Parks, Recreation, Cemeteries & Trails
161 W. Michigan Ave., 5th Floor, Jackson, MI 49201
Help here
- Recreation programs and facility reservationsFind city recreation programs, sign up, or reserve a facility.
- City parks and trailsFind information about city parks, trails, and outdoor facilities.
Last checked October 8, 2026 · Found on cityofjackson.org
City of Jackson, Michigan website
Checked on October 8, 2026
Nonprofits that serve Jackson
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
South Michigan Food Bank
5451 Wayne Road, Battle Creek, MI 49037
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Michigan Advocacy Program
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action Agency
1214 Greenwood Ave, Jackson, MI 49203-3037
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Jackson County
Jackson is in Jackson County. These county and state offices serve people there too.
Public health · County office
Jackson County Health Department
1715 Lansing Avenue, Jackson, MI 49202
Help here
Last checked October 8, 2026 · Found on mijackson.org
Mental health and recovery · Regional office
LifeWays
1200 N. West Avenue, Jackson, MI 49202
Help here
- Behavioral health servicesAsk about mental health and substance use services for people in Jackson and Hillsdale counties.
- Crisis supportCall the 24-hour crisis line for urgent mental health support.Read more
Last checked October 8, 2026 · Found on lifewaysmi.org
Courts and legal help · Regional office
Jackson County Legal Self-Help Center Network
244 W. Michigan Avenue, Jackson, MI 49201
Help here
- Legal self-help informationLibrary staff can help visitors find legal information and instructions for common court matters.
Last checked October 8, 2026 · Found on michiganlegalhelp.org
Older adults · County office
Jackson County Department on Aging
1715 Lansing Avenue, Jackson, MI 49202
Help here
- Older adult servicesAdults age 60 and older can ask about meals, in-home help, caregiver support, and Medicare or Medicaid information.
Last checked October 8, 2026 · Found on mijackson.org
Older adults · Regional office
WellWise Services Area Agency on Aging
107 Chicago Street, Brooklyn, MI 49230
Help here
- Aging and caregiver supportOlder adults, adults with disabilities, and caregivers can ask for referrals and help connecting to services.
Last checked October 8, 2026 · Found on wellwiseservices.org
Veterans · County office
Jackson County Veterans Affairs
1715 Lansing Avenue, Jackson, MI 49201
Help here
- Veterans benefits helpVeterans, dependents, and surviving spouses can get help filing claims and applying for benefits.
Last checked October 8, 2026 · Found on mijackson.org
Michigan programs by kind of help
These are run by Michigan and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Michigan 2-1-1
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988