Waterloo
Ask about Waterloo
Ask in your own words. We look up programs and offices for Waterloo and tell you where to go next.
Local offices in Waterloo
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Village of Waterloo Utilities
509 S Front Street, Waterloo, NE 68069
Help here
- Water and sewer billsGet help with water and sewer bills, payment options, or starting utility service.Apply online
Last checked October 9, 2026 · Found on waterloone.com
Local office · City office
Village of Waterloo Town Hall
509 S Front St, Waterloo, NE 68069
Help here
- Village services and questionsContact the village office for help with village services or to ask a question.
Last checked October 9, 2026 · Found on waterloone.com
Library · City office
Agnes Robinson Waterloo Public Library
23704 Cedar Dr, Waterloo, NE 68069
Help here
- Library resources and programsVisit the library to use its resources and take part in learning and community programs.
Last checked October 9, 2026 · Found on waterloone.com
Village of Waterloo, Nebraska website
Checked on October 9, 2026
Food near you
Food pantries and free meals, closest to the center of Waterloo first. Hours change, so call first when you can.
Food pantry
Heartland Hope Mission
7.9 miles from the center of Waterloo15555 Industrial Road, Omaha, NE 68144
Hours
- Wed1:30 PM to 3:30 PM
Who can come: Everyone, regardless of race, color, gender, sexual orientation, nationality, religion, political beliefs and values, disability, or geographic location
What to bring: Bring identification for everyone in your household and proof of address dated within the last 30 days. Complete a pantry form. TEFAP food is available without ID or other information.
Listed on heartlandhopemission.org, checked on October 9, 2026
Food pantry
Community Cupboard
Countryside Community Church
9.4 miles from the center of Waterloo13130 Faith Plaza, Omaha, NE 68144
Hours
- Sat8 AM to 10:30 AM (1st of the month). Until supplies last
Who can come: Residents of Omaha and its surrounding community
Listed on countrysideucc.org, checked on October 9, 2026
Food pantry
Omaha ForUs Pantry
Omaha ForUs
11 miles from the center of Waterloo742 N 109th Court, Omaha, NE 68154
Hours
- Tue1 PM to 7 PM
- Wed1 PM to 7 PM
- Thu1 PM to 7 PM
- Fri10 AM to 2 PM
- Sat10 AM to 2 PM
What to bring: No appointment needed. No one is turned away because they cannot pay.
Listed on omahaforus.org, checked on October 9, 2026
Free grocery market
The Market Choice Pantry
Catholic Charities of Omaha
12 miles from the center of Waterloo3151 N. 93rd Street, Omaha, NE 68134
Hours
- Mon12 PM to 3 PM
- Tue3 PM to 6 PM
- Thu12 PM to 3 PM
Who can come: Guests age 18 and older
What to bring: Register in person. First-time visitors complete registration and receive a Community Member Card, which is required for each visit.
Listed on ccomaha.org, checked on October 9, 2026
Food pantry
Islamic Center of Omaha Food Bank
Islamic Center of Omaha
14 miles from the center of Waterloo3511 N 73rd St, Omaha, NE 68134
Hours
- Sat11 AM to 12 PM (1st of the month)
Who can come: Members of all communities, regardless of faith
Listed on icomaha.org, checked on October 9, 2026
Food pantry
Family First Treasure Chest
Family First
16 miles from the center of Waterloo3223 N 45th Street, Omaha, NE 68111
Hours
- Mon9 AM to 6 PM
- Tue9 AM to 6 PM
- Wed9 AM to 6 PM
- Thu9 AM to 6 PM
- Fri8 AM to 12 PM
What to bring: Bring photo ID and mail postmarked within the last 30 days. Visits are limited to once a week.
Listed on foodbankheartland.org, checked on October 9, 2026
Nonprofits that serve Waterloo
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank for the Heartland
4645 South 84th Street, Omaha, NE 68127
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of Nebraska
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Eastern Nebraska Community Action Partnership
2406 Fowler Avenue, Omaha, NE 68111
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Douglas County
Waterloo is in Douglas County. These county and state offices serve people there too.
Human services · County office
Douglas County General Assistance
Help here
- General assistanceAsk about help with essential needs during extreme hardship.
Last checked October 8, 2026 · Found on generalassist.douglascounty-ne.gov
State office
Nebraska DHHS Omaha Local Office
1215 S 42nd St, Omaha, NE 68105
Help here
- Economic assistanceApply for or get help with Nebraska economic assistance benefits.Apply online
Last checked October 8, 2026 · Found on dhhs.ne.gov
Local office · Nonprofit
Nebraska 211, United Way of the Midlands
Help here
- Community resource referralsCall or search online to find local help with basic needs, health care, jobs, and family support.
Last checked October 8, 2026 · Found on unitedwaymidlands.org
Public health · County office
Douglas County Health Department
1111 S 41st St, Omaha, NE 68105
Help here
- Public health servicesFind county public health services and community health information.
- WICGet nutrition support for pregnant people and families with children under five.
Last checked October 8, 2026 · Found on douglascounty-ne.gov
Courts and legal help · County office
Douglas County Law Library
1819 Farnam St, Room H07, Omaha, NE 68183
Help here
- Legal research resourcesUse legal materials and get help finding information for court matters.
Last checked October 8, 2026 · Found on nebraskajudicial.gov
Older adults · Regional office
Eastern Nebraska Office on Aging
4780 S. 131st St., Omaha, NE 68137
Help here
- Aging services information and referralsCall for information about services for older adults, caregivers, and people with disabilities.Read more
Last checked October 8, 2026 · Found on enoa.org
Nebraska programs by kind of help
These are run by Nebraska and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Nebraska 211
Free help finding food, housing, bills and more near you.
Call 866-813-1731 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988