Norton
Ask about Norton
Ask in your own words. We look up programs and offices for Norton and tell you where to go next.
Local offices in Norton
We found these on official websites. Call before you go, since hours and places can change.
Human services · State office
211 Virginia
Help here
- Community resource referralsCall 211 or visit the site to find local help with housing, food, health care, work, and other needs.
Last checked October 9, 2026 · Found on 211virginia.org
Housing help · Regional office
Norton Redevelopment and Housing Authority
200 6th Street NW, Norton, VA 24273
Help here
- Housing applicationsVisit the authority during office hours to pick up or submit a housing application.
Last checked October 9, 2026 · Found on nortonrha.org
Utilities · City office
Norton Utility Billing
618 Virginia Avenue NW, Norton, VA 24273
Help here
- Pay utility billsPay a utility bill in person, online, by phone, or through automatic payments.
- Utility billing helpCall City Hall with questions about utility bills or setting up automatic payments.
Last checked October 9, 2026 · Found on nortonva.gov
State office
Virginia Department for Aging and Rehabilitative Services, Norton Office
949 Park Avenue SW, Norton, VA 24273
Help here
- Employment support for people with disabilitiesGet help preparing for, finding, and keeping a job if you have a disability.
Last checked October 9, 2026 · Found on dars.virginia.gov
State office
Virginia DMV Customer Service Center, Norton
1729 Park Avenue SW, Norton, VA 24273-1608
Help here
- DMV customer servicesVisit the Norton DMV for available driver and vehicle services; check the office page before going.
Last checked October 9, 2026 · Found on dmv.virginia.gov
Local office · City office
Norton City Hall
618 Virginia Avenue NW, Norton, VA 24273
Help here
- City services and questionsContact City Hall for help with city services and questions.
Last checked October 9, 2026 · Found on nortonva.gov
Parks and recreation · City office
Norton Parks and Recreation
201 East Park Avenue, Norton, VA 24273
Help here
- Recreation programs and community centerFind city classes, activities, events, and information about the Norton Community Center.
Last checked October 9, 2026 · Found on nortonva.gov
City of Norton, Virginia website
Checked on October 9, 2026
Nonprofits that serve Norton
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Feeding Southwest Virginia
1025 Electric Road, Salem, VA 24153
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Southwest Virginia Legal Aid Society, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Appalachian Community Action and Development Agency, Inc.
PO Box 279, Gate City, VA 24251-0279
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Norton
Norton is in Norton. These county and state offices serve people there too.
Human services · City office
Norton City Department of Social Services
831 Park Ave. SW, Suite 1, Norton, VA 24273
Help here
- Benefits and social servicesApply for food, medical, income, and other social service programs at the local office.
Last checked October 8, 2026 · Found on nortonva.gov
Public health · State office
Wise County and City of Norton Health Department
134 Roberts St. SW, Wise, VA 24293
Help here
- Public health servicesContact the health department for local public health programs and services.
- WICWIC helps eligible pregnant people, new parents, infants, and young children with food and nutrition support.
Last checked October 8, 2026 · Found on vdh.virginia.gov
Older adults · Regional office
Mountain Empire Older Citizens
1501 3rd Avenue East, Big Stone Gap, VA 24219
Help here
- Aging and disability servicesGet information and help connecting with services for older adults, caregivers, and people with disabilities.
Last checked October 8, 2026 · Found on meoc.org
Veterans · State office
Virginia Department of Veterans Services Big Stone Gap Office
322 Cloverleaf Square, Suite E-1, Big Stone Gap, VA 24219
Help here
- Veterans benefits helpMeet with a veterans services representative about state and federal veterans benefits.
Last checked October 9, 2026 · Found on dvs.virginia.gov
Jobs and training · State office
Norton Virginia Employment Commission Office
1725 Park Ave. SW, Norton, VA 24273
Help here
- Job search and employment servicesGet help finding jobs and using Virginia's workforce services.
Last checked October 8, 2026 · Found on nortonva.gov
State office
Virginia Department of Motor Vehicles, Norton Customer Service Center
1729 Park Avenue SW, Norton, VA 24273
Help here
- Driver and vehicle servicesVisit for driver and identification services, vehicle transactions, and other DMV services offered at this location.
Last checked October 8, 2026 · Found on dmv.virginia.gov
Virginia programs by kind of help
These are run by Virginia and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Virginia
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988