Waterville

Local offices in Waterville

We found these on official websites. Call before you go, since hours and places can change.

• Local office · State office

  Washington 211

  Help here

  • Community resource referralsCall to find local help with housing, food, utilities, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on wa211.org

• Local office · City office

  Town Hall

  104 East Locust Street, Waterville, WA 98858

  Help here

  • Town services and public recordsVisit or call Town Hall for town information, administrative services, and public records requests.
  • Water and sewer utility billingPay town utility bills online or contact Town Hall for help with your account.Read more
  Call 509-745-8871DirectionsWebsite

  Last checked October 9, 2026 · Found on watervillewa.com

• Library · Regional office

  Waterville Public Library

  103 West Locust Street, Waterville, WA 98858

  Help here

  • Public library servicesGet library materials, public computers, Wi-Fi, printing, copying, scanning, and faxing.
  Call 509-745-8354DirectionsWebsite

  Last checked October 9, 2026 · Found on ncwlibraries.org

Town of Waterville website

Checked on October 9, 2026

Nonprofits that serve Waterville

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Douglas County

Waterville is in Douglas County. These county and state offices serve people there too.

• Public health · Regional office

  Chelan-Douglas Health District

  200 Valley Mall Parkway, East Wenatchee, WA 98802

  Help here

  • Public health servicesGet information about health services and disease prevention in Chelan and Douglas counties.
  Call 509-886-6400DirectionsWebsite

  Last checked October 8, 2026 · Found on cdhd.wa.gov

• Courts and legal help · County office

  Douglas County Law Library

  Help here

  • Law library accessAsk the county about public access to the law library and legal research materials.
  Website

  Last checked October 8, 2026 · Found on douglascountywa.gov

• Older adults · Regional office

  Aging and Adult Care of Central Washington

  270 9th Street NE, Suite 100, East Wenatchee, WA 98802

  Help here

  • Aging and disability supportGet information and help finding services that support older adults and people with disabilities.
  Call 509-886-0700DirectionsWebsite

  Last checked October 8, 2026 · Found on aaccw.org

• Veterans · County office

  Douglas County Veterans Service Office

  110 2nd Street NE, East Wenatchee, WA 98802

  Help here

  • Veterans assistanceGet help finding veterans benefits and assistance available to eligible veterans.
  Call 509-888-3193DirectionsWebsite

  Last checked October 8, 2026 · Found on douglascountywa.gov

• State office

  DSHS Home and Community Services, Wenatchee Office

  215 Melody Lane, Suite 104, Wenatchee, WA 98801

  Help here

  • Long-term care servicesAsk about long-term care services and support for older adults and people with disabilities.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on dshs.wa.gov

• Emergency help · County office

  Douglas County Emergency Management

  100 19th Street, Suite A, East Wenatchee, WA 98802

  Help here

  • Emergency alerts and preparednessSign up for emergency alerts and find information to prepare for and respond to local emergencies.
  Call 509-884-0941DirectionsWebsite

  Last checked October 8, 2026 · Found on douglascountywa.gov

Everything in Douglas County

Washington programs by kind of help

These are run by Washington and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026