Shreveport

Local offices in Shreveport

We found these on official websites. Call before you go, since hours and places can change.

• Human services · City office

  Department of Community Development

  401 Texas Street, Shreveport, LA 71101

  Help here

  • Housing rehabilitationEligible Shreveport homeowners can apply for help with needed home repairs.Apply onlineRead more
  • Housing accessibility rampsThe city provides wheelchair ramps for eligible older residents and residents with disabilities.Read more
  Call 318-673-5900DirectionsWebsite

  Last checked October 8, 2026 · Found on shreveportla.gov

• Utilities · City office

  Water and Sewerage Customer Service

  Government Plaza, Room 130, Shreveport, LA 71101

  Help here

  • Water and sewer service and billsOpen a water or sewer account or ask about your city utility bill.
  • Shreveport Water Assistance ProgramThe city program can help eligible residents pay part of a water or sewer bill through a participating agency.Read more
  Call 318-673-6097DirectionsWebsite

  Last checked October 8, 2026 · Found on shreveportla.gov

• State office

  Shreveport Medicaid Office

  3020 Knight Street, Suite 100, Shreveport, LA 71105

  Help here

  • Medicaid application assistanceThe office helps residents apply for Medicaid, renew coverage, and update case information.
  Call 318-862-9747DirectionsWebsite

  Last checked October 8, 2026 · Found on ldh.la.gov

• Local office · City office

  Shreveport 311

  Help here

  • Report a city service issueReport non-emergency problems such as potholes, graffiti, or code violations.Apply online
  Website

  Last checked October 8, 2026 · Found on shreveportla.gov

• Jobs and training · City office

  Caddo American Job Center

  415 Texas Street, Suite 102, Shreveport, LA 71101

  Help here

  • Job search and trainingGet help with job searches, job skills, employment services, and training programs.Apply online
  Call 318-676-7788DirectionsWebsite

  Last checked October 8, 2026 · Found on shreveportla.gov

• Parks and recreation · City office

  Shreveport Public Assembly and Recreation (SPAR)

  505 Travis Street, Suite 550, Shreveport, LA 71101

  Help here

  • Parks and recreation programsFind recreation programs, sports, camps, and activities at city community centers.Apply onlineRead more
  • Senior programsResidents age 50 and older can find city recreation activities and programs through SPAR.Read more
  Call 318-673-7779DirectionsWebsite

  Last checked October 8, 2026 · Found on shreveportla.gov

City of Shreveport website

Checked on October 8, 2026

Nonprofits that serve Shreveport

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Caddo Parish

Shreveport is in Caddo Parish. These county and state offices serve people there too.

• State office

  Evolve Family Life Services - Shreveport

  9314 Normandie Drive, Shreveport, LA 71118

  Help here

  • Benefits application helpCaddo residents can get help with paper applications for state assistance programs at this DCFS partner site.
  Call 318-562-3596DirectionsWebsite

  Last checked October 8, 2026 · Found on dcfs.louisiana.gov

• Housing help · Regional office

  Housing Authority of the City of Shreveport

  2500 Line Avenue, Shreveport, LA 71104

  Help here

  • Public housing and rental assistanceResidents can ask about public housing and rental assistance programs.
  Call 318-698-3600DirectionsWebsite

  Last checked October 8, 2026 · Found on hacsla.com

• Public health · State office

  Caddo Parish Health Unit

  1035 Creswell Avenue, Shreveport, LA 71101

  Help here

  • Public health servicesVisit for public health services, including immunizations and other clinic services.
  • WICWIC helps eligible pregnant and postpartum people, infants, and children get healthy food and nutrition support.
  Call 318-676-5222DirectionsWebsite

  Last checked October 8, 2026 · Found on ldh.la.gov

• Courts and legal help · County office

  Caddo Parish Clerk of Court

  501 Texas Street, Room 103, Shreveport, LA 71101

  Help here

  • Court filings and recordsResidents can file civil and domestic court papers and access court records through the Clerk's Office.Read more
  Call 318-226-6780DirectionsWebsite

  Last checked October 8, 2026 · Found on caddoclerk.com

• Older adults · Regional office

  Caddo Council on Aging

  1700 Buckner Street, Suite 240, Shreveport, LA 71101

  Help here

  • Aging and disability servicesOlder adults and people with disabilities can ask for meals, transportation, in-home help, and referrals.
  Call 318-676-7900DirectionsWebsite

  Last checked October 8, 2026 · Found on goea.louisiana.gov

• Emergency help · County office

  Caddo Parish Sheriff's Office of Homeland Security & Emergency Preparedness

  1144 Texas Avenue, Shreveport, LA 71101

  Help here

  • Emergency preparednessResidents can get information about preparing for, responding to, and recovering from disasters.
  Call 318-675-2255DirectionsWebsite

  Last checked October 8, 2026 · Found on caddo.gov

Everything in Caddo Parish

Louisiana programs by kind of help

These are run by Louisiana and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026