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Not safe at home

Safety first, then a place to stay and money of your own.Help in Massachusetts, from the federal government, and near you.

If you are in danger now, call 911

You can talk with an advocate any time. It is free and private, and they can help you make a safety plan.

If someone checks your phone, use a private window or a safer device.

What to do first

  1. If you are in danger now, call 911.
  2. Call the National Domestic Violence Hotline at 1-800-799-7233, or text START to 88788. Someone answers any time.
  3. Use a phone or computer the other person cannot check, and a private browser window.
  4. Ask the hotline or 211 about shelter and your state's programs for people leaving abuse.
  5. When you are safe, apply for health coverage, food and cash help in your own name.

Talk it through

If it is safe to type, tell us what is going on. Use a private browser window on a device the other person cannot check.

Dates that matter

These windows are set by federal rules. Your state may have its own dates too, so ask the agency.

  • 60 days

    Health coverage

    People leaving domestic abuse can sign up for their own Marketplace plan outside open enrollment. You have 60 days.

    Source: HealthCare.gov

Help from Massachusetts

Massachusetts programs that fit what happened. Each agency decides who qualifies.

  • Office of the Attorney General

    Domestic violence services and referrals

    The Attorney General's office provides information and referrals for people affected by domestic violence.

    Ways to apply:PhoneIn person

  • Executive Office of Housing and Livable Communities

    Emergency Assistance Family Shelter

    Also: HomeBASE

    Emergency Assistance provides eligible families with shelter and related support when they have no safe place to stay.

    Ways to apply:OnlinePhoneIn person

  • Executive Office of Housing and Livable Communities

    RAFT

    Also: State Public Housing and Rental Vouchers

    RAFT provides short-term financial help to eligible households facing housing instability.

    Ways to apply:OnlinePaperIn person

  • Department of Transitional Assistance

    Transitional Aid to Families with Dependent Children

    In Massachusetts, TANF is called TAFDC.

    TAFDC gives eligible families with children cash assistance and related supports.

    Ways to apply:OnlinePhonePaperIn person

  • Department of Transitional Assistance

    Supplemental Nutrition Assistance Program

    SNAP helps eligible households pay for food each month.

    Ways to apply:OnlinePhonePaperIn person

  • MassHealth

    MassHealth

    In Massachusetts, Medicaid is called MassHealth.

    MassHealth provides health coverage to eligible Massachusetts residents.

    Ways to apply:OnlinePhonePaperIn person

Checked on October 8, 2026

Federal help

These work the same in every state. Each agency decides who qualifies.

  • TheHotline.org

    National Domestic Violence Hotline

    Free and confidential. Advocates can help you make a safety plan and find shelter near you.

  • LSC.gov

    Free legal help

    Legal aid offices give free legal help to people with low income. Find the one that serves you with the Legal Services Corporation's search.

Checked on October 9, 2026

Help near you

Find county and state offices near you, or call 211 to talk to someone about help in your area.

Offices near you

Type a five-digit ZIP code or a county in Massachusetts.

Talk to a person