Franklin Town
Ask about Franklin Town
Ask in your own words. We look up programs and offices for Franklin Town and tell you where to go next.
Local offices in Franklin Town
We found these on official websites. Call before you go, since hours and places can change.
Older adults · City office
Franklin Senior Center / Council on Aging
10 Daniel McCahill Street, Franklin, MA 02038
Help here
- Social services and benefit referralsStaff can help residents find social services and apply for benefits such as fuel assistance, SNAP, MassHealth, and housing help.Read more
- Programs and services for older adultsResidents age 55 and older can get information about programs, social services, wellness activities, and transportation.
Last checked October 8, 2026 · Found on franklinma.gov
Housing help · Regional office
Franklin Housing Authority
1000 Central Park Terrace, Franklin, MA
Help here
- Public housingApply for affordable public housing for eligible households, including older adults and people with disabilities.Apply online
Last checked October 8, 2026 · Found on franklinhousing.org
Utilities · City office
Department of Public Works
257 Fisher Street, Franklin, MA 02038
Help here
- Community Financial Assistance ProgramEligible residents can apply for a discount on water, sewer, trash, and stormwater bills.Apply onlineRead more
Last checked October 8, 2026 · Found on franklinma.gov
Public health · City office
Franklin Health Department / Board of Health
355 East Central Street, Franklin, MA 02038
Help here
- Local public health servicesContact the Health Department about health concerns, public health nuisances, private wells, septic systems, and local health permits.
Last checked October 8, 2026 · Found on franklinma.gov
Local office · City office
Town Administrator's Office
355 East Central Street, Franklin, MA 02038
Help here
- Town questions and concernsCall the Town Administrator's Office for help with town questions or to be directed to the right department.
Last checked October 8, 2026 · Found on franklinma.gov
Local office · City office
Town of Franklin Customer Service Requests
Help here
- Send a question or report an issueUse the Town's request page to send a suggestion or report a public works issue.Apply online
Last checked October 8, 2026 · Found on franklinma.gov
Library · City office
Franklin Public Library
118 Main Street, Franklin, MA 02038
Help here
- Library cards and materialsResidents can get a library card and borrow books, digital materials, and other library resources.
Last checked October 8, 2026 · Found on franklinma.gov
Parks and recreation · City office
Franklin Recreation Department
235 Wachusett Street, Franklin, MA 02038
Help here
- Recreation programs and facilitiesResidents can register for recreation programs and get information about town fields, playgrounds, and courts.Apply online
Last checked October 8, 2026 · Found on franklinma.gov
Checked on October 8, 2026
Nonprofits that serve Franklin Town
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
The Greater Boston Food Bank
70 South Bay Ave, Boston, MA 02118
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
South Coastal Counties Legal Services
Listed on lsc.gov, checked on October 10, 2026
Nonprofit
Volunteer Lawyers Project of the Boston Bar Association
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Quincy Community Action Programs, Inc. (QCAP)
1509 Hancock St Ste 310, Quincy, MA 02160
Listed on nascsp.org, checked on October 9, 2026
Nonprofit
Self-Help, Inc. (SHI)
45 Pearl St, Brockton, MA 02301-2858
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Norfolk County
Franklin Town is in Norfolk County. These county and state offices serve people there too.
Public health · State office
Quincy WIC Program main clinic
300 Crown Colony Drive, Suite 200, Quincy, MA 02169
Help here
- WIC nutrition and food supportWIC offers nutrition support and food benefits to eligible pregnant or postpartum people, infants, and children under five.Apply online
Last checked October 8, 2026 · Found on mass.gov
State office
DTA Quincy Transitional Assistance Office
1515 Hancock Street, Suite 105, Quincy, MA 02169
Help here
- SNAP food benefitsApply for SNAP food benefits or get help managing your case.Apply online
- Cash assistanceApply for TAFDC or EAEDC cash assistance and get help with your case.Apply online
Last checked October 8, 2026 · Found on mass.gov
Local office · County office
Norfolk County Registry of Deeds
649 High Street, Dedham, MA 02026
Help here
- Land records and deed copiesSearch county land records or ask for help with deeds, mortgage discharges, and homestead filings.
Last checked October 8, 2026 · Found on norfolkdeeds.org
Local office · Regional office
Mass 211
Help here
- Community services information and referralCall any time to find health and human services and other local help.Read more
Last checked October 8, 2026 · Found on mass211.org
Courts and legal help · State office
Norfolk Law Library
649 High St., Suite 210, Dedham, MA 02026
Help here
- Legal research helpGet help with legal research and use books and online legal databases at no charge.
Last checked October 8, 2026 · Found on mass.gov
Older adults · Regional office
HESSCO Elder Services
545 South Street, Suite 300, Walpole, MA 02081
Help here
- Aging and disability supportOlder adults, people with disabilities, and caregivers can get help finding services that support living safely at home.
Last checked October 8, 2026 · Found on hessco.org
Massachusetts programs by kind of help
These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Mass 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988