Northampton

Local offices in Northampton

We found these on official websites. Call before you go, since hours and places can change.

• Housing help · Regional office

  Northampton Housing Authority

  49 Old South St., Northampton, MA 01060

  Help here

  • Public housing and vouchersAsk about public housing, Housing Choice vouchers, and housing for veterans.Apply online
  Call 413-584-4030DirectionsWebsite

  Last checked October 8, 2026 · Found on northamptonhousing.org

• Utilities · City office

  Department of Public Works Utility Billing

  125 Locust St., Northampton, MA 01060

  Help here

  • Water and sewer billsGet help with city water and sewer bills or ask about a billing adjustment.
  Call 413-587-1570DirectionsWebsite

  Last checked October 8, 2026 · Found on northamptonma.gov

• Public health · City office

  Department of Health and Human Services

  Puchalski Municipal Building, 212 Main St., Northampton, MA 01060

  Help here

  • Public health and community careGet public health information, community outreach, and help finding support for an urgent personal need.
  Call 413-587-1214DirectionsWebsite

  Last checked October 8, 2026 · Found on northamptonma.gov

• Older adults · City office

  Northampton Senior Services

  67 Conz St., Northampton, MA 01060

  Help here

  • Senior services and programsFind information, referrals, recreation, nutrition programs, and transportation help for older adults.
  Call 413-587-1228DirectionsWebsite

  Last checked October 8, 2026 · Found on northamptonma.gov

• Local office · City office

  City of Northampton service requests

  City Hall, 210 Main St., Northampton, MA 01060

  Help here

  • Request a city serviceUse the city's service request page to report an issue or ask the city for help.
  Call 413-587-4900DirectionsWebsite

  Last checked October 8, 2026 · Found on northamptonma.gov

• Library · Regional office

  Forbes Library

  20 West St., Northampton, MA 01060

  Help here

  • Library materials and programsGet library materials, research help, public computers, and programs for children and adults.
  Call 413-587-1011DirectionsWebsite

  Last checked October 8, 2026 · Found on forbeslibrary.org

• Library · Regional office

  Lilly Library

  19 Meadow St., Florence, MA 01062

  Help here

  • Library materials and programsBorrow books and other materials, use online resources, or attend library programs.
  Call 413-587-1500DirectionsWebsite

  Last checked October 8, 2026 · Found on lillylibrary.org

• Parks and recreation · City office

  Parks and Recreation Department

  100A Bridge Rd., Florence, MA 01062

  Help here

  • Recreation programs and facilitiesFind recreation programs, camps, sports, and information about city parks and facilities.Read more
  Call 413-587-1040DirectionsWebsite

  Last checked October 8, 2026 · Found on northamptonma.gov

City of Northampton website

Checked on October 8, 2026

Nonprofits that serve Northampton

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Hampshire County

Northampton is in Hampshire County. These county and state offices serve people there too.

• Public health · State office

  Franklin/Hampshire/North Quabbin WIC Program, Hadley clinic

  Hadley Crossing, 4 Bay Road, Building A, Suite 100, Hadley, MA 01035

  Help here

  • WIC nutrition and food benefitsWIC provides food benefits and nutrition support for eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
  Call 413-387-1244DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Courts and legal help · State office

  Hampshire County Superior Court

  15 Gothic Street, Northampton, MA 01061

  Help here

  • Court forms and case informationGet court forms and information about cases, hearings, and filing fees.
  Call 413-584-5810DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Older adults · Regional office

  Highland Valley Elder Services

  Help here

  • Aging and caregiver supportGet information about services for older adults and support for caregivers.Read more
  Call 413-586-2000Website

  Last checked October 8, 2026 · Found on highlandvalley.org

• Jobs and training · State office

  MassHire Franklin Hampshire Career Center

  Help here

  • Job search and career supportGet help finding a job, building skills, and planning your next career step.
  Website

  Last checked October 8, 2026 · Found on mass.gov

• Jobs and training · State office

  MassHire Franklin Hampshire Career Center, Northampton services

  Help here

  • Job search and career supportGet limited career center services in Northampton, including help with job searches and training.
  Website

  Last checked October 8, 2026 · Found on mass.gov

Everything in Hampshire County

Massachusetts programs by kind of help

These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026