West Springfield Town

Local offices in West Springfield Town

We found these on official websites. Call before you go, since hours and places can change.

• Housing help · City office

  West Springfield Housing Authority

  37 Oxford Place, West Springfield, MA 01089

  Help here

  • Public housing and rental vouchersThe Housing Authority provides affordable public housing and helps residents apply for rental vouchers.Apply online
  Call 413-788-0988DirectionsWebsite

  Last checked October 8, 2026 · Found on wsha37.org

• Utilities · City office

  Collector Treasurer Division

  26 Central Street, Suite 9, West Springfield, MA 01089

  Help here

  • Water bill paymentResidents can pay town water bills online or contact the Collector Treasurer Division for help with payment questions.
  Call 413-263-3006DirectionsWebsite

  Last checked October 8, 2026 · Found on townofwestspringfield.org

• Local office · Regional office

  Mass 211

  Help here

  • Community services information and referralCall any time to find health and human services and other local help.Read more
  Call 211Website

  Last checked October 8, 2026 · Found on mass211.org

• Local office · City office

  Town of West Springfield main office

  26 Central Street, West Springfield, MA 01089

  Help here

  • Town information and contactsCall the main town line to find the right department or ask about town services.
  Call 413-495-1891DirectionsWebsite

  Last checked October 8, 2026 · Found on townofwestspringfield.org

• Older adults · City office

  West Springfield Council on Aging / Senior Center

  128 Park St, West Springfield, MA 01089

  Help here

  • Senior services and activitiesThe Council on Aging offers services and activities for older adults, caregivers, and others.
  Call 413-263-3264DirectionsWebsite

  Last checked October 8, 2026 · Found on townofwestspringfield.org

• Library · City office

  West Springfield Public Library

  200 Park Street, West Springfield, MA 01089

  Help here

  • Library cards, books, and programsResidents can get a library card, borrow books and other materials, and take part in library programs.Apply onlineRead more
  Call 413-736-4561DirectionsWebsite

  Last checked October 8, 2026 · Found on wspl.org

• Parks and recreation · City office

  West Springfield Park & Recreation Department

  26 Central Street, Suite 19, West Springfield, MA 01089

  Help here

  • Recreation programs and facilitiesResidents can register for recreation programs and ask about town parks, pools, and facility rentals.Apply online
  Call 413-263-3284DirectionsWebsite

  Last checked October 8, 2026 · Found on townofwestspringfield.org

Town of West Springfield website

Checked on October 8, 2026

Nonprofits that serve West Springfield Town

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Hampden County

West Springfield Town is in Hampden County. These county and state offices serve people there too.

• Human services · State office

  DTA Springfield Center Transitional Assistance Office

  243 Cottage Street, Springfield, MA 01104

  Help here

  • SNAP and cash assistanceGet help applying for food and cash benefits or managing an existing case.Apply online
  • Pathways to WorkFind work training and employment support for eligible benefit recipients.Read more
  Call 413-858-1000DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Public health · State office

  Holyoke/Chicopee WIC Program main clinic

  300 High Street, 1st floor, Holyoke, MA 01040

  Help here

  • WIC nutrition supportEligible families can get healthy food, nutrition education, breastfeeding support, and health referrals.Apply online
  Call 413-534-2460DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Public health · State office

  Springfield South WIC Program main clinic

  816 Main Street, Springfield, MA 01105

  Help here

  • WIC nutrition supportEligible families can get healthy food, nutrition education, breastfeeding support, and health referrals.Apply online
  Call 413-739-1100DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• State office

  MassHealth Enrollment Center, Springfield

  243 Cottage Street, Springfield, MA 01104

  Help here

  • MassHealth applications and member helpGet help with a MassHealth application or questions about your health coverage.Apply online
  Call 800-841-2900DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

• Local office · Regional office

  Mass 2-1-1

  Help here

  • Local resource referralCall or visit Mass 2-1-1 to find local health and human services, including help during a disaster.
  Call 211Website

  Last checked October 8, 2026 · Found on mass211.org

• Courts and legal help · State office

  Hampden County Superior Court

  50 State Street, Springfield, MA 01103

  Help here

  • Court forms and case informationGet court forms, case information, and help with Superior Court procedures.
  Call 413-735-6016DirectionsWebsite

  Last checked October 8, 2026 · Found on mass.gov

Everything in Hampden County

Massachusetts programs by kind of help

These are run by Massachusetts and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026