Burlington

Local offices in Burlington

We found these on official websites. Call before you go, since hours and places can change.

• Housing authority · Regional office

  Burlington Housing Authority

  133 N Ireland St, Burlington, NC 27217

  Help here

  • Public housingContact the authority to ask about public housing and its application process.
  Call 336-226-8421DirectionsWebsite

  Checked on October 8, 2026 · Found on burlingtonha.org

• Utilities · City office

  City of Burlington Customer Service and Billing

  237 W Maple Ave, Burlington, NC 27215

  Help here

  • Utility billing and serviceGet help with water and sewer bills, payments, and starting or stopping service.Apply online
  Call 336-222-5100DirectionsWebsite

  Checked on October 8, 2026 · Found on burlingtonnc.gov

• Local office · City office

  City of Burlington Community Development

  425 S Lexington Ave, Burlington, NC 27215

  Help here

  • Housing rehabilitationAsk about city housing rehabilitation programs for eligible homeowners.
  Call 336-222-5110DirectionsWebsite

  Checked on October 8, 2026 · Found on burlingtonnc.gov

• Older adults · City office

  John Robert Kernodle Senior Center

  1535 S Mebane St, Burlington, NC 27215

  Help here

  • Programs for adults 55 and olderJoin senior programs, classes, fitness activities, and social events.
  Call 336-222-5135DirectionsWebsite

  Checked on October 8, 2026 · Found on burlingtonnc.gov

• Local office · City office

  City of Burlington Customer Service Line

  Help here

  • City information and service requestsCall the city for general information or help finding the right department.
  Call 336-222-5000Website

  Checked on October 8, 2026 · Found on burlingtonnc.gov

• Jobs and training · State office

  NCWorks Career Center - Alamance County

  2640 S Columbine Lane, Burlington, NC 27215

  Help here

  • Job search and career servicesGet help finding work and accessing career services at the local NCWorks center.Read more
  Call 336-570-6800DirectionsWebsite

  Checked on October 8, 2026 · Found on ourncmilitary.nc.gov

• Library · County office

  North Park Library

  849 Sharpe Rd, Burlington, NC 27217

  Help here

  • Library servicesBorrow books and other materials and use library programs and resources.
  Call 336-226-7185DirectionsWebsite

  Checked on October 8, 2026 · Found on library.alamancecountync.gov

• Parks and recreation · City office

  City of Burlington Recreation and Parks

  1333 Overbrook Rd, Burlington, NC 27215

  Help here

  • Recreation programsFind and register for sports, classes, camps, and other recreation programs.Apply online
  Call 336-222-5030DirectionsWebsite

  Checked on October 8, 2026 · Found on burlingtonnc.gov

City of Burlington website

Checked on October 8, 2026

Nonprofits that serve Burlington

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Alamance County

Burlington is in Alamance County. These county and state offices serve people there too.

• Human services · County office

  Alamance County Department of Social Services

  319 N. Graham-Hopedale Road, Burlington, NC 27217

  Help here

  • Benefits and family servicesApply for food, medical, child care, energy, and cash assistance, and ask for help with family services.Apply onlineRead more
  • Child supportGet help with child support services and your child support case.
  Call 336-570-6532DirectionsWebsite

  Checked on October 8, 2026 · Found on dss.alamancecountync.gov

• Public health · County office

  Alamance County Health Department WIC Program

  Help here

  • WICApply for WIC food and nutrition support for eligible pregnant people, new parents, infants, and children under five.
  Call 336-570-6745Website

  Checked on October 8, 2026 · Found on health.alamancecountync.gov

• Community action · Nonprofit

  Alamance County Services Agency

  236 N. Mebane Street, Suite 103, Burlington, NC 27217

  Help here

  • Community assistanceAsk about local programs that help eligible residents with basic needs and self-sufficiency.
  Call 336-229-7031DirectionsWebsite

  Checked on October 8, 2026 · Found on alamanceservices.org

• Local office · Regional office

  NC 211

  Help here

  • Community service referralsCall or search online to find local help with needs such as food, housing, health care, and utilities.
  Call 888-892-1162Website

  Checked on October 9, 2026 · Found on nc211.org

• Public health · County office

  Alamance County Health Department

  Help here

  • Public health servicesGet health services such as immunizations, family planning, child health, and communicable disease care.Read more
  Call 336-227-0101Website

  Checked on October 8, 2026 · Found on health.alamancecountync.gov

• Courts and legal help · County office

  Family Justice Center of Alamance County

  1950 Martin Street, Burlington, NC 27217

  Help here

  • Safety and legal support for victimsGet help with safety planning, protective orders, legal questions, and connections to local support.Read more
  Call 336-570-6019DirectionsWebsite

  Checked on October 8, 2026 · Found on fjc.alamancecountync.gov

Everything in Alamance County

North Carolina programs by kind of help

These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026