Durham
Ask about Durham
Ask in your own words. We look up programs and offices for Durham and tell you where to go next.
Local offices in Durham
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Housing & Neighborhood Services
101 City Hall Plaza, 4th Floor, Durham, NC 27701
Help here
- Affordable housing and home repairThe department offers housing assistance programs and help with home repairs for eligible residents.Read more
- Housing and nuisance code concernsResidents can report housing or nuisance code problems and ask about help resolving them.
Checked on October 8, 2026 · Found on durhamnc.gov
Housing authority · City office
Durham Housing Authority
423 Morris Street, Durham, NC 27701
Help here
- Public housing and rental vouchersEligible residents can apply for public housing or a voucher to help pay rent.Apply onlineRead more
Checked on October 8, 2026 · Found on durhamhousingauthority.org
Utilities · City office
Water Management Customer Billing Services
101 City Hall Plaza, Durham, NC 27701
Help here
- Water and sewer accounts and billsResidents can get help starting or stopping water service, understanding a bill, or arranging payments.
- Water bill hardship assistanceEligible customers can apply for water bill credits or one-time help with an overdue balance.Apply onlineRead more
Checked on October 8, 2026 · Found on durhamnc.gov
Local office · City office
Durham One Call
101 City Hall Plaza, Durham, NC 27701
Help here
- City information and service requestsResidents can ask about City programs or report a non-emergency service problem.Apply online
Checked on October 8, 2026 · Found on durhamnc.gov
Human services · City office
Human Relations Division
101 City Hall Plaza, Durham, NC 27701
Help here
- Discrimination complaints and fair housingResidents can ask the City to investigate discrimination in housing, jobs, or public places.
Checked on October 8, 2026 · Found on durhamnc.gov
Jobs and training · City office
Office of Economic & Workforce Development
Help here
- YouthWorks and job programsThe office connects residents with job training and employment programs, including YouthWorks for young people.
Checked on October 8, 2026 · Found on durhamnc.gov
Jobs and training · State office
NCWorks Career Center Durham at Briggs
1105 S Briggs Avenue, Durham, NC 27703
Help here
- Job search and career supportJob seekers can get help searching for work, preparing a résumé, and finding education or training.
Checked on October 8, 2026 · Found on durhamnc.gov
State office · State office
N.C. Division of Motor Vehicles Driver License Office, Durham South
3825 S Roxboro Street, Suite 119, Durham, NC 27713
Help here
- Driver licenses and identificationResidents can visit this state office for driver license services and identification.Read more
Checked on October 8, 2026 · Found on ncdot.gov
Local office · City office
Transportation Department
101 City Hall Plaza, Durham, NC 27701
Help here
- Street and transportation concernsResidents can contact the department about City transportation services and street concerns.
Checked on October 8, 2026 · Found on durhamnc.gov
Local office · City office
GoDurham
Help here
- Local bus serviceGoDurham buses provide fare-free trips on local routes.
Checked on October 8, 2026 · Found on godurhamtransit.org
Parks and recreation · City office
Durham Parks & Recreation
400 Cleveland Street, Durham, NC 27701
Help here
- Parks and recreation programsResidents can find recreation programs, camps, sports, and activities for children and adults.
- Reduced fees for eligible familiesEligible families can request reduced fees for some Parks & Recreation programs.
Checked on October 8, 2026 · Found on durhamnc.gov
Checked on October 8, 2026
Nonprofits that serve Durham
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank of Central & Eastern North Carolina
1924 Capital Boulevard, Raleigh, NC 27604
Listed on feedingamerica.org, checked on October 10, 2026
Nonprofit
Inter-Faith Food Shuttle
1001 Blair Drive, Raleigh, NC 27603
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of North Carolina, Inc.
Listed on lsc.gov, checked on October 10, 2026
Offices for all of Durham County
Durham is in Durham County. These county and state offices serve people there too.
Human services · County office
Durham County Department of Social Services
414 E. Main St., Durham, NC 27701
Help here
- Food and nutrition benefitsApply for food benefits and get help with food and nutrition services.
- MedicaidGet information and help with Medicaid for children, adults, and families.
- Child supportGet help establishing and enforcing child support orders.
- Aging and adult servicesGet support with in-home care, meals, safety, and other needs for older adults and adults with disabilities.Read more
- Work First assistanceApply for family cash assistance and employment support.Read more
Checked on October 8, 2026 · Found on dconc.gov
Local office · Nonprofit
NC 211
Help here
- Community resource referralsCall 211 to find local help with basic needs such as housing, food, utilities, and health care.Read more
Checked on October 9, 2026 · Found on nc211.org
Public health · County office
Durham County Department of Public Health
414 E. Main St., Durham, NC 27701
Help here
Checked on October 8, 2026 · Found on dconc.gov
Courts and legal help · State office
Durham County Courthouse
510 S. Dillard St., Durham, NC 27701
Help here
- Court information and servicesContact the courthouse for court information and help reaching court offices.Read more
Checked on October 8, 2026 · Found on nccourts.gov
Older adults · Regional office
Central Pines Area Agency on Aging
4307 Emperor Blvd., Suite 110, Durham, NC 27703
Help here
- Aging information and referralsGet information and referrals to services for older adults, people with disabilities, and caregivers in Chatham County.
- Long-term care ombudsmanContact an advocate for help with concerns about a nursing home or adult care home.
Checked on October 8, 2026 · Found on centralpinesnc.gov
Veterans · County office
Durham County Veteran Services
201 N. Roxboro Street, Durham, NC 27701
Help here
- Veterans benefits helpGet help understanding veterans benefits and preparing claims forms.
Checked on October 8, 2026 · Found on dconc.gov
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988