Winston-Salem
Ask about Winston-Salem
Ask in your own words. We look up programs and offices for Winston-Salem and tell you where to go next.
Local offices in Winston-Salem
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Community Assistance Liaisons
101 North Main Street, Suite 158, Winston-Salem, NC 27101
Help here
- Help navigating city servicesLiaisons help residents bring concerns to the right city department and connect with local resources.
Checked on October 8, 2026 · Found on cityofws.org
Human services · City office
Neighborhood Services
Help here
- Neighborhood and housing concernsResidents can report housing code problems and ask for help finding housing or social support.
Checked on October 8, 2026 · Found on cityofws.org
Housing authority · City office
Housing Authority of the City of Winston-Salem (ASPIRE)
901 North Cleveland Avenue, Winston-Salem, NC 27101
Help here
- Public housing and rental assistanceResidents can apply for public housing and housing choice vouchers through the housing authority.Apply online
Checked on October 8, 2026 · Found on aspirews.org
Utilities · Regional office
Winston-Salem/Forsyth County Utilities
100 East First Street, Winston-Salem, NC 27101
Help here
- Water, wastewater, and solid waste serviceResidents can start or stop water service, ask about bills, and arrange payments for past-due bills.Apply onlineRead more
Checked on October 8, 2026 · Found on cityofws.org
Local office · City office
CityLink
Help here
- City information and service requestsCall to ask about city services, pay a water bill, or report a problem.
Checked on October 8, 2026 · Found on cityofws.org
Local office · City office
Neighborhood Services Lending Division
100 East First Street, Winston-Salem, NC 27101
Help here
- Home repair assistanceEligible homeowners can apply for financial help to fix health, safety, and housing code problems.Apply online
Checked on October 8, 2026 · Found on cityofws.org
Human services · City office
Human Relations Department
101 North Main Street, Suite 109, Winston-Salem, NC 27101
Help here
- Discrimination and fair housing complaintsResidents can report housing, job, or public place discrimination and ask about landlord and tenant mediation.Apply onlineRead more
- Language accessResidents can ask for help accessing city services in a language they understand.Read more
Checked on October 8, 2026 · Found on cityofws.org
State office · State office
NC Division of Vocational Rehabilitation Services, Winston-Salem office
2201 Brewer Road, Winston-Salem, NC 27127
Help here
- Vocational rehabilitationPeople with disabilities can ask about services that help them prepare for, find, or keep a job.
Checked on October 8, 2026 · Found on ncdhhs.gov
Jobs and training · Regional office
NCWorks Career Center of Forsyth County
2701 University Parkway, Winston-Salem, NC 27105
Help here
- Job search and employment servicesJob seekers can get help with finding work, career planning, and workforce programs.
Checked on October 8, 2026 · Found on ptrc.org
State office · State office
NCDMV Driver License Office, Winston-Salem South
2001 Silas Creek Parkway, Winston-Salem, NC
Help here
- Driver licenses and state ID cardsResidents can visit this office for driver license and state identification card services.
Checked on October 8, 2026 · Found on ncdot.gov
Library · County office
Forsyth County Public Library system
660 West Fifth Street, Winston-Salem, NC 27101
Help here
- Library servicesResidents can borrow books, use library spaces, and attend programs at the county library system.Read more
Checked on October 8, 2026 · Found on forsythcountync.gov
Local office · City office
Winston-Salem Transit Authority
100 West Fifth Street, Winston-Salem, NC 27101
Help here
- City bus and paratransitResidents can use fixed-route buses or ask about paratransit service for eligible riders.
Checked on October 8, 2026 · Found on cityofws.org
Parks and recreation · City office
Recreation & Parks
100 East First Street, Suite 407, Winston-Salem, NC 27101
Help here
- Parks and recreation programsResidents can find parks, recreation centers, sports, camps, pools, and activities for children and adults.Apply online
- Reduced recreation feesSome programs offer fee help for seniors, low-income households, and people with disabilities.Read more
Checked on October 8, 2026 · Found on cityofws.org
City of Winston-Salem official website website
Checked on October 8, 2026
Nonprofits that serve Winston-Salem
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Second Harvest Food Bank of Northwest North Carolina
3330 Shorefair Drive, Winston-Salem, NC 27105
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of North Carolina, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Experiment In Self-Reliance, Inc.
3480 Dominion St, Winston Salem, NC 27105-3647
Listed on ncdhhs.gov, checked on October 9, 2026
Offices for all of Forsyth County
Winston-Salem is in Forsyth County. These county and state offices serve people there too.
Human services · County office
Forsyth County Department of Social Services
741 North Highland Avenue, Winston-Salem, NC 27101
Help here
- Benefits and family supportApply for food, Medicaid, child care, energy, and cash assistance and get help with child and adult protective services.
- Child supportGet help with child support services for your family.
Checked on October 8, 2026 · Found on forsythcountync.gov
Public health · County office
Forsyth County Department of Public Health
799 North Highland Avenue, Winston-Salem, NC 27101
Help here
- Public health servicesGet health services, vaccinations, health education, and help with environmental health concerns.Read more
- WICApply for nutrition support and breastfeeding help through the county WIC program.
Checked on October 8, 2026 · Found on forsythcountync.gov
Mental health and recovery · County office
Forsyth County Behavioral Health Services
650 Highland Avenue, Winston-Salem, NC 27101
Help here
- Behavioral health supportGet help finding mental health, substance use, and disability services.
Checked on October 8, 2026 · Found on forsythcountync.gov
Human services · County office
Bridges to Hope Family Justice Center
725 North Highland Avenue, Winston-Salem, NC 27101
Help here
- Help for people affected by violence or abuseGet support if you or your family have experienced domestic violence, sexual assault, child maltreatment, elder abuse, or human trafficking.
Checked on October 8, 2026 · Found on forsythcountync.gov
Older adults · Regional office
Piedmont Triad Regional Council Area Agency on Aging
1398 Carrollton Crossing Drive, Kernersville, NC 27284
Help here
- Aging services information and referralsGet information about services and support for older adults, caregivers, and people with disabilities.
Checked on October 8, 2026 · Found on ptrc.org
State office · State office
Clemmons State Veterans Service Center
3802-C Clemmons Road, Clemmons, NC 27012
Help here
- Veterans benefits assistanceGet help understanding and applying for veterans benefits.
Checked on October 8, 2026 · Found on milvets.nc.gov
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988