Franklin
Ask about Franklin
Ask in your own words. We look up programs and offices for Franklin and tell you where to go next.
Local offices in Franklin
We found these on official websites. Call before you go, since hours and places can change.
State office · State office
Tennessee Department of Human Services, Williamson County Office
203-B Beasley Dr., Franklin, TN 37064-3907
Help here
- Food and family assistance benefitsVisit or contact the office for help with food, cash, child care, and TennCare assistance programs.Apply online
Checked on October 8, 2026 · Found on tn.gov
Housing authority · Regional office
Franklin Housing Authority
200 Spring Street, Franklin, TN 37064
Help here
- Public and affordable housingContact the authority to ask about its housing programs and how to apply.Apply online
Checked on October 8, 2026 · Found on franklinhousingauthority.com
Utilities · City office
City of Franklin Billing and Licensing / Customer Service
204 9th Ave S, Franklin, TN
Help here
- Water and sewer utility serviceContact the city to start or stop water service or ask about your utility bill.
Checked on October 8, 2026 · Found on franklintn.gov
Local office · City office
City of Franklin Customer Service
Help here
- City information and service requestsCall the city for help finding a department or reporting a city service issue.Apply online
Checked on October 8, 2026 · Found on franklintn.gov
State office · State office
Franklin Driver Services Center
3830 Carothers Parkway, Franklin, TN 37067
Help here
- Driver licenses and identificationVisit for driver license, REAL ID, photo ID, testing, or license renewal services.Apply online
Checked on October 8, 2026 · Found on tn.gov
Parks and recreation · City office
Franklin Parks and Recreation
705 Boyd Mill Ave, Franklin, TN 37064
Help here
- Parks and recreation programsAsk about city recreation programs, sports, parks, and facilities.
Checked on October 8, 2026 · Found on franklintn.gov
City of Franklin, Tennessee website
Checked on October 8, 2026
Nonprofits that serve Franklin
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Second Harvest Food Bank Of Middle Tennessee Inc
331 Great Circle Road, Nashville, TN 37228
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid Society of Middle Tennessee and the Cumberlands
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Mid-Cumberland Community Action Agency, Inc.
657 S. Water Avenue, Gallatin, TN 37122-3060
Listed on tn.gov, checked on October 9, 2026
Offices for all of Williamson County
Franklin is in Williamson County. These county and state offices serve people there too.
Public health · County office
Williamson County Health Department WIC Clinic
1324 W. Main Street, Franklin, TN 37064
Help here
- WIC nutrition supportWIC offers eligible pregnant and postpartum women, infants, and children under five food benefits, nutrition help, and referrals.
Checked on October 8, 2026 · Found on tn.gov
Child support · State office
Tennessee Child Support Office, Williamson County
144 Southeast Parkway, Suite 205, Franklin, TN 37064
Help here
- Child support servicesThe office helps parents with child support services and payment questions.Apply online
Checked on October 8, 2026 · Found on tn.gov
State office · State office
Tennessee Department of Human Services Williamson County Office
203-B Beasley Drive, Franklin, TN 37064
Help here
- Family assistance applicationsResidents can apply for SNAP, Families First, child care assistance, and TennCare-related services at this office.Apply online
Checked on October 8, 2026 · Found on tn.gov
Public health · County office
Williamson County Health Department
1324 W. Main Street, Franklin, TN 37064
Help here
- Local health servicesContact the health department about its health services and clinic appointments.Read more
Checked on October 8, 2026 · Found on williamsoncounty-tn.gov
Older adults · Regional office
Greater Nashville Regional Council Area Agency on Aging and Disability
44 Vantage Way, Suite 450, Nashville, TN 37228
Help here
- Aging and disability servicesThe agency connects older adults and people with disabilities to support such as Medicare counseling, in-home help, meals, and transportation.
Checked on October 8, 2026 · Found on gnrc.org
Veterans · County office
Williamson County Veterans Services
1320 West Main Street, Suite 102, Franklin, TN 37064
Help here
- Veterans benefits assistanceThe office helps veterans, dependents, and survivors seek benefits they may qualify for.
Checked on October 8, 2026 · Found on williamsoncounty-tn.gov
Tennessee programs by kind of help
These are run by Tennessee and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- United Way 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988