Germantown
Ask about Germantown
Ask in your own words. We look up programs and offices for Germantown and tell you where to go next.
Local offices in Germantown
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
City of Germantown Water Services
7700 Southern Avenue, Germantown, TN
Help here
- Water service and billingApply for city water service, ask about your bill, or report a water or sewer problem.Apply online
Last checked October 8, 2026 · Found on germantown-tn.gov
Local office · City office
City of Germantown Customer Service Center
1930 S. Germantown Road, Germantown, TN 38138
Help here
- City customer serviceContact the city with questions or report a local service problem.Read more
Last checked October 8, 2026 · Found on germantown-tn.gov
Older adults · City office
Germantown 50+ Active Aging
7771 Poplar Pike, Germantown, TN
Help here
- 50+ activities and tripsJoin activities, events, and trips offered for adults age 50 and older.Apply online
Last checked October 8, 2026 · Found on germantown-tn.gov
Library · City office
Germantown Community Library
1925 Exeter Road, Germantown, TN 38138
Help here
- Library materials and public computersBorrow books and other materials or use library computers and online resources.Read more
Last checked October 8, 2026 · Found on germantown-tn.gov
Parks and recreation · City office
Germantown Parks and Recreation
2276 West Street, Germantown, TN 38138
Help here
- Parks, recreation programs, and facilitiesRegister for recreation activities, sports, trips, and programs at city parks and facilities.Apply online
Last checked October 8, 2026 · Found on germantown-tn.gov
Checked on October 8, 2026
Nonprofits that serve Germantown
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Mid-South Food Bank
3865 S Perkins Rd, Memphis, TN 38118
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
West Tennessee Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Shelby County
1188 Minna Pl, Memphis, TN 38104-4607
Listed on tn.gov, checked on October 9, 2026
Offices for all of Shelby County
Germantown is in Shelby County. These county and state offices serve people there too.
Public health · County office
Shelby County Health Department WIC
814 Jefferson Avenue, Memphis, TN 38105
Help here
- WIC food and nutrition supportApply for food benefits and nutrition support for eligible pregnant people, infants, and children under five.
Last checked October 8, 2026 · Found on shelbytnhealth.com
Child support · State office
Shelby County Child Support Services
1980 Nonconnah Blvd., Suite 250, Memphis, TN 38132
Help here
- Child support servicesGet help with child support services, case questions, and payments.Apply onlineRead more
Last checked October 8, 2026 · Found on tn.gov
State office
Tennessee Department of Human Services Family Assistance Office
6941 Winchester Road, Memphis, TN 38115
Help here
- Family assistance benefitsApply for SNAP, Families First, child care assistance, Medicaid, and TennCare.Apply online
Last checked October 8, 2026 · Found on tn.gov
Human services · County office
Shelby County Division of Community Services
1060 Madison Avenue, Memphis, TN 38104
Help here
- Resident service connectionsGet help finding county and community services for food, housing, health care, and jobs.Read more
Last checked October 8, 2026 · Found on shelbycountytn.gov
Housing help · County office
Shelby County Department of Housing
1075 Mullins Station Road, Memphis, TN 38134
Help here
- Home repair and lead programsFind county home repair and lead safety programs for eligible residents.
- Down payment assistanceLearn about county loan help for eligible home buyers.Read more
Last checked October 8, 2026 · Found on shelby.repair
Local office · Regional office
LINC 2-1-1 Memphis
Help here
- Community help and referralsCall to get information and referrals to local nonprofit services and other community help.
Last checked October 8, 2026 · Found on uwmidsouth.org
Tennessee programs by kind of help
These are run by Tennessee and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Tennessee 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988