Duncanville

Local offices in Duncanville

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Utility Customer Service

  203 E Wheatland Rd., Duncanville, TX 75116

  Help here

  • Water, sewer, garbage and drainage billsGet help with utility accounts, bills, payments and service issues.
  Call 972-780-5010DirectionsWebsite

  Last checked October 8, 2026 · Found on duncanvilletx.gov

• Older adults · City office

  D.L. Hopkins Jr. Senior Center

  206 James Collins Boulevard, Duncanville, TX 75116

  Help here

  • Senior activities and supportAdults age 50 and older can join activities, classes and weekday meals at the center.
  Call 972-707-3843DirectionsWebsite

  Last checked October 8, 2026 · Found on duncanvilletx.gov

• Local office · City office

  City of Duncanville Customer Service

  203 E Wheatland Road, Duncanville, TX 75116

  Help here

  • City information and service requestsCall the city to find the right department or report a local service concern.
  Call 972-780-5000DirectionsWebsite

  Last checked October 8, 2026 · Found on duncanvilletx.gov

• Library · City office

  Duncanville Public Library

  Help here

  • Library materials and programsUse library materials and take part in educational, cultural and recreational programs.
  Call 972-780-5050Website

  Last checked October 8, 2026 · Found on duncanvilletx.gov

• Parks and recreation · City office

  Parks and Recreation

  Help here

  • Parks, recreation programs and activitiesFind city parks, recreation programs and activities for residents of different ages.
  Call 972-780-5070Website

  Last checked October 8, 2026 · Found on duncanvilletx.gov

City of Duncanville website

Checked on October 8, 2026

Nonprofits that serve Duncanville

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Dallas County

Duncanville is in Dallas County. These county and state offices serve people there too.

• Human services · County office

  Dallas County Health and Human Services

  2377 N. Stemmons Freeway, Dallas, TX 75207

  Help here

  • Welfare AssistanceEligible disabled residents can apply for temporary help with rent, utilities, food, and transportation.Read more
  • Public health servicesResidents can contact the county for immunizations, disease services, and other public health programs.
  • Comprehensive Energy Assistance ProgramEligible households can seek help with utility bills and some heating or cooling unit repairs.Read more
  • Women, Infants, and Children (WIC)Families can contact the county for WIC services and clinic information.Read more
  Call 214-819-2000DirectionsWebsite

  Last checked October 8, 2026 · Found on dallascounty.org

• Child support · County office

  Dallas County Child Support Office

  600 Commerce Street, Suite 128, Dallas, TX 75202

  Help here

  • Child support case servicesParents can submit forms, ask about payments, and get help with county child support records.
  Call 214-653-7584DirectionsWebsite

  Last checked October 8, 2026 · Found on dallascounty.org

• Housing help · County office

  Dallas County Housing Agency

  2377 N. Stemmons Freeway, 7th Floor, Suite 700, Dallas, TX 75207

  Help here

  • Housing Choice Voucher ProgramEligible residents can seek rental assistance when the voucher waiting list is open.
  Call 214-819-1871DirectionsWebsite

  Last checked October 8, 2026 · Found on dallascounty.org

• Courts and legal help · County office

  Dallas County Law Library

  600 Commerce Street, Suite B40, Dallas, TX 75202

  Help here

  • Legal research resourcesThe public can use legal research materials, computers, printing, and copying services.
  Call 214-653-7481DirectionsWebsite

  Last checked October 8, 2026 · Found on dallascounty.org

• Veterans · County office

  Dallas County Veteran Services

  2377 N. Stemmons Freeway, Suite 631, Dallas, TX 75207

  Help here

  • Veterans benefits assistanceVeterans and survivors can get help applying for eligible federal and Texas benefits.
  Call 972-692-4939DirectionsWebsite

  Last checked October 8, 2026 · Found on dallascounty.org

• Emergency help · County office

  Dallas County Office of Homeland Security and Emergency Management

  1010 W. Mockingbird Lane, Dallas, TX 75247

  Help here

  • Emergency preparedness informationResidents can get county emergency preparedness and response information.
  Call 214-653-7980DirectionsWebsite

  Last checked October 8, 2026 · Found on dallascounty.org

Everything in Dallas County

Texas programs by kind of help

These are run by Texas and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026