Aurora

Local offices in Aurora

We found these on official websites. Call before you go, since hours and places can change.

• Local office · City office

  Village of Aurora Office

  456 Main Street, Aurora, NY 13026

  Help here

  • Village office servicesContact the village office for help with village matters and public information.
  • Water utility informationFind village water service information and the annual water quality report.Read more
  Call 315-364-7293DirectionsWebsite

  Last checked October 9, 2026 · Found on auroranewyork.us

• Local office · Regional office

  211/LIFE LINE

  Help here

  • Community resource referralsCall 211 for information and referrals to local human services and crisis support.
  Call 211Website

  Last checked October 9, 2026 · Found on 211lifeline.org

• Library · Nonprofit

  Aurora Free Library

  370 Main Street, Aurora, NY 13026

  Help here

  • Library servicesBorrow library materials, get reference help, and use public computers and internet access.Read more
  Call 315-364-8074DirectionsWebsite

  Last checked October 9, 2026 · Found on aurorafreelibrary.org

Village of Aurora website

Checked on October 9, 2026

Nonprofits that serve Aurora

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Cayuga County

Aurora is in Cayuga County. These county and state offices serve people there too.

• Human services · County office

  Cayuga County Department of Social Services

  63 Genesee Street, Auburn, NY 13021

  Help here

  • Benefits and family servicesGet help applying for SNAP, Medicaid, temporary assistance, HEAP, child care assistance, and child support services.Apply online
  Call 315-253-1011DirectionsWebsite

  Last checked October 8, 2026 · Found on cayugacounty.gov

• Housing help · Regional office

  Auburn Housing Authority

  7 Merriman Street, Auburn, NY 13021

  Help here

  • Housing choice vouchersApply for rental assistance through housing choice voucher programs serving eligible Cayuga County households.Apply onlineRead more
  Call 315-253-6249DirectionsWebsite

  Last checked October 8, 2026 · Found on auburnha.org

• Public health · County office

  Cayuga County Health Department

  8 Dill Street, Auburn, NY 13021

  Help here

  • Public health servicesGet public health information and services for residents and families.
  • WICWIC offers food and nutrition support to eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
  Call 315-253-1560DirectionsWebsite

  Last checked October 8, 2026 · Found on cayugacounty.gov

• Mental health and recovery · County office

  Cayuga County Community Mental Health Center

  146 North Street, Auburn, NY 13021

  Help here

  • Mental health careWalk in to ask about mental health care and treatment for Cayuga County residents.
  Call 315-253-0341DirectionsWebsite

  Last checked October 8, 2026 · Found on cayugacounty.gov

• Courts and legal help · State office

  New York State Supreme Court Law Library, Cayuga County

  Cayuga County Courthouse, 152 Genesee Street, Auburn, NY 13021

  Help here

  • Public access law libraryUse the law library to find legal information and research materials.
  Call 315-237-6122DirectionsWebsite

  Last checked October 8, 2026 · Found on nycourts.gov

• Older adults · Regional office

  Cayuga County Office for the Aging

  149 Genesee Street, Auburn, NY 13021

  Help here

  • Aging and caregiver supportGet information about Medicare, long-term care, in-home help, meals, and caregiver support.
  Call 315-253-1226DirectionsWebsite

  Last checked October 8, 2026 · Found on cayugacounty.gov

Everything in Cayuga County

New York programs by kind of help

These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026