Orleans County
Ask about Orleans County
Ask in your own words. We look up programs and offices for Orleans County and tell you where to go next.
Local offices in Orleans County
We found these on official websites. Call before you go, since hours and places can change.
Human services · County office
Orleans County Department of Social Services
14016 Route 31 West, Albion, NY 14411
Help here
- Public assistance and benefitsGet help applying for public assistance, SNAP, Medicaid, and HEAP.
- Child supportGet help with child support services and payments.
- Child care assistanceAsk about help paying for child care.
- Housing and homeless servicesGet help with housing and homelessness services.
Last checked October 8, 2026 · Found on orleanscountyny.gov
Public health · Nonprofit
Oak Orchard Community Health Center WIC
319 W Main St, Suite 5, Batavia, NY 14020
Help here
- WIC nutrition assistanceApply for food and nutrition support for eligible pregnant people, new parents, infants, and children.
Last checked October 8, 2026 · Found on health.ny.gov
Public health · County office
Genesee and Orleans County Health Department
14016 Route 31 West, Suite 101, Albion, NY 14411
Help here
- Public health nursing and clinicsAsk about immunizations, health screenings, and public health nursing services.
Last checked October 8, 2026 · Found on geneseeny.gov
Local office · Regional office
211 Western New York
Help here
- Community information and referralCall any time to find local help with food, housing, health, jobs, and other needs.
Last checked October 8, 2026 · Found on 211wny.org
Older adults · County office
Orleans County Office for the Aging
14016 Route 31 West, Albion, NY 14411
Help here
- Aging and caregiver supportOlder adults and caregivers can get information, case management, home care, and help finding services.
Last checked October 8, 2026 · Found on orleanscountyny.gov
Jobs and training · State office
Orleans County Career Center
14016 Route 31, West Albion, NY 14411
Help here
- Career and job search helpGet help with job searches, training, and other employment services.
Last checked October 8, 2026 · Found on dol.ny.gov
State office
Albion DMV Office
14016 Route 31W, Albion, NY 14411
Help here
- Driver and vehicle servicesVisit for driver license, non-driver ID, and vehicle registration services.
Last checked October 8, 2026 · Found on dmv.ny.gov
Library · Regional office
Nioga Library System
6575 Wheeler Road, Lockport, NY 14094
Help here
- Library system resourcesFind library resources and services available through member libraries in Genesee County.
Last checked October 8, 2026 · Found on niogalibrary.org
Orleans County, New York website
Checked on October 8, 2026
Food near you
Food pantries and free meals in Orleans County, closest to the center of Medina first. Hours change, so call first when you can.
Food pantry
Food Pantry at 3297 Bailey Ave.
Evergreen Health
29 miles from the center of Medina3297 Bailey Ave., Buffalo, NY 14215
Hours
- Mon10 AM to 1 PM; 2 PM to 3 PM
- Tue10 AM to 1 PM; 2 PM to 3 PM
- Wed10 AM to 1 PM; 2 PM to 3 PM
- Thu10 AM to 1 PM; 2 PM to 3 PM
Who can come: Eligible Evergreen Health patients, Community Access Services clients, and residents of ZIP code 14215
What to bring: Complete a short intake with the pantry representative
Listed on evergreenhs.org, checked on October 9, 2026
Mobile pantry
East Side Mobile Food Pantry
Friends of Night People, Inc., with Gerard Place and community partners
30 miles from the center of Medina2515 Bailey Ave., Buffalo, NY 14215
Hours
Hours not listed. Call first.
First Thursday of the month; food distribution starts at 1 p.m. and registration is at noon.
What to bring: Bring your own bags; a cart is recommended
Listed on friendsofnightpeople.com, checked on October 9, 2026
Mobile pantry
Hearts Food Pantry Express at Buffalo First Church of the Nazarene
Hearts for the Homeless
30 miles from the center of Medina1270 Kenmore Ave., Buffalo, NY 14216
Hours
- Thu11 AM to 3 PM
Listed on heartsforthehomeless.org, checked on October 9, 2026
Mobile pantry
Hearts Mobile Food Pantry
Hearts for the Homeless
32 miles from the center of Medina890 Tonawanda Street, Buffalo, NY 14207
Hours
- Wed1 PM to 3 PM (4th of the month)
Listed on heartsforthehomeless.org, checked on October 9, 2026
Food pantry
Hearts Harvest Food Pantry
Hearts for the Homeless
32 miles from the center of Medina870 Tonawanda Street, Buffalo, NY 14207
Hours
- Tue12 PM to 4 PM
- Fri10 AM to 2 PM
Who can come: Riverside community
Listed on heartsforthehomeless.org, checked on October 9, 2026
Food pantry
Emergency Food Assistance
The Salvation Army Buffalo Area Services
33 miles from the center of Medina1000 Main Street, Buffalo, NY 14202
Hours
- Mon9 AM to 1 PM
- Wed11 AM to 2 PM
- Fri9 AM to 1 PM
Listed on easternusa.salvationarmy.org, checked on October 9, 2026
Nonprofits that serve Orleans County
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Foodlink, Inc.
2011 Mt. Read Blvd., Rochester, NY 14615
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Neighborhood Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action of Orleans and Genesee, Inc.
409 East State Street, Albion, NY 14411-1123
Listed on dos.ny.gov, checked on October 9, 2026
Cities and towns in Orleans County
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Western New York
Free help finding food, housing, bills and more near you.
Call 888-696-9211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988